Long story--short, I am extremely grateful to Aurora Plumbing (and especially to Spencer) for saving me a bunch of money and a bunch of time! Every employee I saw there was not only a plumbing expert, they were all patient, kind and helpful.
Long story, I...
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Long story--short, I am extremely grateful to Aurora Plumbing (and especially to Spencer) for saving me a bunch of money and a bunch of time! Every employee I saw there was not only a plumbing expert, they were all patient, kind and helpful.
Long story, I went to Aurora Plumbing for the first time after destroying the insides of my extra tall sink faucet.
If I could find one, I was prepared to pay hundreds of dollars for an entirely new faucet. Or, ouch(!) hundreds more to have a plumber visit.
At two big-box DIY stores, it took me 15 minutes each to even find someone with a bit of plumbing experience. No plumbers. Just retail experience.
At Aurora Plumbing, Spencer saw what I had destroyed, went to the back, literally dug and yanked the old unit out, replaced and tested it! He charged me $20 for the part.
Forgetting how I had taken the whole thing apart, he then showed me how to reassemble it, saw I was missing another part, got a kit to replace it. And then did the whole reassembly for me. I paid $40 in parts. That's it! $40 bucks!
Aurora Plumbing was the best DIY help I have ever gotten anywhere in 10+ years of DIY'ing. While I was at the counter, I watched three other employees offer the same level of service and expertise. Pro plumbers were going to Aurora Plumbing too.
Thank you, Aurora Plumbing. Thank you Spencer for your amazing help and kindness. And saving me a bunch of time and money. A big bunch.