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Andrew Clemen: Allstate Insurance is an insurance agency in Niagara Falls, NY.

Andrew Clemen: Allstate Insurance Review Summary

The summary was generated by AI, based on reviews.

Pros

Andrew Clemen: Allstate Insurance is praised for its exceptional customer service, with many clients appreciating the agent's personalized approach and willingness to explain complex insurance policies in a clear and concise manner. Additionally, the office is known for its prompt responses to inquiries and claims, making it a reliable choice for those seeking insurance coverage. Furthermore, Andrew Clemen's extensive knowledge of the insurance industry and ability to find the best coverage options for his clients have earned him a reputation as a trusted advisor.

Cons

Some clients have noted that the office can be busy at times, leading to longer wait times for appointments and phone calls. Additionally, a few reviewers have mentioned that the prices for certain insurance policies may be slightly higher compared to other providers. However, most clients agree that the excellent service and personalized attention outweigh any minor drawbacks.

Review Rating Chart

Google Reviews: 4.9/5

Yelp: 4.5/5

Facebook Reviews: 4.8/5

BBB: A+

Allstate Website: 4.8/5

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Reviews & Ratings

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4.5
(31 Reviews)
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Bernd Reihe
Bernd Reihe -Google user
7 months ago
Andrew was very helpful in combining our policies for our auto, home and vacation property. He is knowledgeable and handled a complicated policy excellently.
kassie ligammari
kassie ligammari -Google user
10 months ago
Absolutely disgusted with this office and service. You have to call several times to contact someone. I have been with allstate for a long time and my bill continues to go up. Lady sounds like she smokes three packs a day and is super passive...Read More
Charlie Dias
Charlie Dias -Google user
a year ago
I have had Allstate insurance for my vehicles for 45 years, had renters' insurance and home owners insurance for my home when I purchased my 1st home and homes thereafter. I have had some claims with Allstate throughout the years that were handled professionally and resolved...Read More
Renee Hark
Renee Hark -Google user
11 months ago
Worst insurance agency i've ever worked with (or not because they never got back to me) Called multiple times and got voicemail. needed assistance with a mutual client and ended up calling a different agency that helped me in minutes. They have in their voicemail...Read More
Les
Les -Google user
9 months ago
Worst auto agent Andrew clemen he is very rude. He told me to stop talking as I'm expressing my complaint about them not handling my account updates. It's unbelievable how rude this agent is. I will be making a complaint to the bbb because this...Read More
John Schulz
John Schulz -Google user
4 years ago
Hands down best insurance agent that we’ve ever had. Andrew does an outstanding job researching and explaining options and scenarios that give us the best protection for the best value. He’s extremely accessible via phone, text, etc.for immediate service - which is very...Read More
Vernie Kindron
Vernie Kindron -Google user
3 years ago
Andrew Clemen's office is notoriously unresponsive, both Andrew and his staff. We've called several times over the years and he has NEVER gotten back to us. We recently had several months issue with a direct pay when an expiration date change. ...Read More
Jonathan Bricker
Jonathan Bricker -Google user
2 years ago
Very unprofessional and conversation is inappropriate. Andy is a person that likes to put you in Debt he lies , The reception doesn’t know how to answer the phone correctly. Andy is never in the office when you need him. This place, Andrew...Read More
Naida DeJesus
Naida DeJesus -Google user
3 years ago
I was just assigned Andrew as my Allstate Agent & I called to let them know they are to far from me and I needed someone closer. They were so understanding & took time to fine someone closer to me. They were so pleasant on...Read More
Alexander Burdick
Alexander Burdick -Google user
4 years ago
Andrew and Marsha are like the dynamic duo of the Insurance world. Both very kind, caring, friendly, and professional. Highly recommend. Andrew Clemens agency, you have a life long customer here. Go Bills!

Features

Service options

check icon Online appointments
check icon Onsite services

Accessibility

check icon Wheelchair accessible parking lot