I needed help with insurance on my Mom's house after she passed away. It was vacant, so it was a higher risk, and the advice I received from this agency was "hopefully you can sell house before the term is up". That was...
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I needed help with insurance on my Mom's house after she passed away. It was vacant, so it was a higher risk, and the advice I received from this agency was "hopefully you can sell house before the term is up". That was unacceptable to me, so I found insurance elsewhere. Then, when I tried to cancel the policy with this agency, I received no service. Over the course of six days, I sent two emails, a voicemail, and a text message. No response from any of them. If I lived locally, I would have gone to the office, but I don't. I had to call the insurance company directly for assistance (and they were very helpful).
This agency has horrible customer service and couldn't have been much less helpful.