First of all, for those who are looking to this review section for honest feedback, I would be heavily advised that many of these reviews seem fraudulent (written by friends and family of the business). Therefore, I will do my best to provide you...
Read MoreFirst of all, for those who are looking to this review section for honest feedback, I would be heavily advised that many of these reviews seem fraudulent (written by friends and family of the business). Therefore, I will do my best to provide you with a real honest review that may actually be helpful. To begin, we called Michelle who is the secretary a week in advance to set up an appointment to unclog our bath tub that we were having some issues with. We were told that plumber would be here from 8:30-10:00am on the day of the appointment. On the morning of the appointment, we received call from Michelle to let us know that the plumber was packing up and on his way to our house. This was at about 8:10am. When we called back just before 8:30am, nobody picked up the phone. About 25 minutes later, Michelle called back with some surprising news. She said that the plumber was now going to another job instead of ours and that she did not know when he would be able to get to our house. This was after the 8:30-10:00am time slot had been established and we were up and ready for the plumber to come and do the job. So now with no expectation of when or even if he would still be coming to to the job, we just waited. Then about 15 minutes later we received another call from Michelle. She was now saying that she didn't know if he would be able to come at all on the scheduled day since he had gotten a bigger job that was an apparent emergency and decided to go there instead of our job which he had set up an appointment for a week ago. At this point between the story that Michelle was so desperately trying to make up as she went along (trying to claim there was an emergency so that they could take the more expensive job) and the complete lack of professionalism, competency in punctuality, and overall dishonesty, we cancelled our appointment for good and decided to call another company. I strongly advise you to do the same for your plumbing needs.
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