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Advance Auto Parts in Killeen

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4.3 (204)

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Advance Auto Parts is an auto parts store in Killeen, TX.

Advance Auto Parts Review Summary

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Reviews & Ratings

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4.3

(204 Reviews)

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No Bro World -Google user

4 weeks ago

Very clean & well organized store with a very nice employee named Oscar (he said his main store is Copperas Cove). He helped me find the parts I needed and was very informative (explained everything to me) and nice. I highly recommend this auto parts...Read More

Ruben Gonzales -Google user

4 years ago

I would like to personally thank Charly for helping me with my horn issue. I went in needing help with figuring exactly what I need. Charly lent me the store tools to finish the job and was out in less than a nick of...Read More

Angel Terron -Google user

3 months ago

Randy and Cathy were extremely helpful and guided me through my purchase. Well knowledged and friendly. Thanks for everything today! Definitely coming back when cars starts making the clunking sounds again. 😉 …

Caron -Google user

4 months ago

Most knowledgeable staff and always willing to help. Alex always gets what we need every time!

Frank Morgenstern -Google user

a month ago

Great service and great prices. Thank you

Carla Glasenapp -Google user

11 months ago

Rancier in Killeen has best delivery guy. Don’t know his name he works days. They have a lot to offer also

asija pritchett -Google user

Edited 2 years ago

8/5/23 I was at the store parking lot before the door was due to be unlocked. I waited until a older guy came and unlocked the door. I gave him time to get back to the register. I walked in walked towards the register we exchanged hellos and I said I need a battery and before I could ask my question he rudely cut me off and said I can’t help you ..I can’t leave this spot until 8am when the other worker comes in. I said I didn’t ask you to do anything I said I needed a battery. I gave him my car info and he confirmed they had my battery and the cost. BUT HE SAID IT AGAIN I CANT HELP YOU UNTIL 8 am I said okay. I left out the door and my Mom was outside taking my battery out to speed the process up. I told her what had happened with the old guy I now know as Randy. Anyway a young lady pulled up and got out of a red car and immediately said you ladies need help she had on company work shirt on so we knew she must be the help Randy was speaking about. She said her hello and went inside and come right back out not even sure if she put her things down in the right spot. Any way she helped me with the battery I went and and paid for it but I noticed Jessica had tears in her eyes and seemed to very upset. I quickly figured out why instead of Randy helping me as he already knew what I needed he was ordering her around. Then he could not even get in the computer and needed her help after all. Jessica if you ever read this please know that if you had not come when you came I would have taken my money elsewhere. Thank you for your awesome customer service. You went above and beyond to help me. I am not happy that the ticket say Randy’s name and not yours… if it’s commission I want my money to go you.. You did the work and earned it. You even taught me about the corrosion blockers that Randy just ring up but did not educate me on. Thank you 🙏 This is long post but I hope the right person reads it and give Jessica the praises she deserves 💯 % She took a negative experience and made it positive.

Aden Adamick -Google user

7 months ago

Saved me my time and money and jumped at the word go to help me get my engine running again, super nice crew couldnt ask for more thank you so much guys

T -Google user

11 months ago

Amazing service!!! Alex definitely went above and beyond for me! He is simply amazing!!! Thank you so much Alex for your assistance!!

Sema Thurman -Google user

Edited a year ago

My go to place for parts. 10.30.23 today such a wonderful experience. Helped my friend learn what to use in her used car she purchased a couple o months ago, especially for the change of weather. Thank you.

Boss Bradshaw -Google user

a year ago

I would rather shop at the other places, but it seems like this place always has the stuff no one else has. Makes me want to only come here. And they’re never packed.

Mario Moncada -Google user

2 months ago

Excellent help as usual!!

Travis Holstrom -Google user

6 years ago

Very knowledgeable and friendly. They read the codes on my car, helped me find the fluids I needed, and recommended a great place for repairs. Excellent service.

christopher knowles -Google user

7 years ago

Great store was always helpful when I was stationed at fort hood even when I moved they help me redeem my warranty on my battery love the older chubby guy I forget his name his had the best customer service and has been working there...Read More

Alex Darzu -Google user

Edited 6 years ago

Customer service is always great and knowledgeable. Haven't had any issues yet. Definitely recommend others to visit this location.

Daniel Rosa Jr -Google user

a month ago

Great service.👍👍👍 …

Demeko Bush -Google user

5 years ago

AutoZone on 10th Street is where I go for my parts! Ask for Bryan! He is the manager and he has the best customer service I've seen in a parts store!

Caleb McKamie -Google user

6 years ago

Staff was very helpful in getting me a new battery and cables. They went out of their way to accommodate me and assist me in my vehicular endeavors.

Thomas Hughes -Google user

7 years ago

Great service and great prices. Sign up for their email list to get coupons. Provided 10%0off to military

Tammy Black -Google user

7 years ago

They are very good at what they do and the associate helped me check and replace the part .I was amazed they had the part in stock. As a rule I shop here for most of my auto parts.

Features

Service options

Curbside pickup

Delivery

In-store pickup

In-store shopping

Same-day delivery

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Crowd

LGBTQ+ friendly

Transgender safespace

Planning

Quick visit

Recycling

Batteries

Payments

Checks

Debit cards

Credit cards

Other

LGBTQ+ friendly

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Advance Auto Parts Review Summary