I just completed a months long quoting process for a new AC system, which included five very popular HVAC companies in the Danbury area. Adolf Krueger was by far the most knowledgeable, professional and responsive company I dealt with. I worked with Mike Bria, who...
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I just completed a months long quoting process for a new AC system, which included five very popular HVAC companies in the Danbury area. Adolf Krueger was by far the most knowledgeable, professional and responsive company I dealt with. I worked with Mike Bria, who was great throughout the quoting process. He was the only person of the five to run a true load calculation (super important for AC work!), while the others used rule of thumb approaches. He also took the time to actually ask me how I'd use the system (i.e., I like to keep the temp around 72 and open the windows on most days), and made recommendations based on that. Other companies were suggesting equipment that was way more than I needed. Lastly, I'm not an easy sell; I ask many detailed questions to make sure that I understand what I'm spending my money on. Mike really blew me away. He really knows his stuff and provided detailed responses, making sure to fully answer all of my questions. While I haven't had the equipment installed yet, I wanted to make sure I gave this company a glowing review of the sales process, because it really was nice to sign the quote without any lingering questions, worries or concerns.