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AAA Irvine Insurance and Member Services

4.4 (454)

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AAA Irvine Insurance and Member Services is an insurance agency in Tustin, CA.

AAA Irvine Insurance and Member Services Review Summary

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4.4

(454 Reviews)

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Catherine A L -Google user

Edited 2 years ago

Tamy in the DMV area is fantastic! I’ve been going to have her help me the past several years! Thank you for all your help Tamy, you are truly an outstanding professional. Great help with notaries!

R Andres -Google user

5 years ago

Doors are now open with full service, but be prepared for lines and long wait times since occupancy is limited for social distancing purposes. DMV transactions can be handled without going inside, as long as you have paperwork on hand. Safety measures aside, service is reliable,...Read More

Luther G -Google user

4 days ago

Arrived a little after 9am opening. You have to check in and they check your AAA membership (no free meals) and ask how you'll be paying. If you're paying with a card, they only accept VISA or MasterCard (no debit cards). You can also pay...Read More

Service not listedReasonable price

Annoymenow MW -Google user

2 months ago

The team here is the kindest, most helpful group. They get busy, but move efficiently. While they hurry to help, you never feel rushed. From the woman at check-in to the woman who helped me, just hands down the best. You don’t get this level...Read More

Jian Liang -Google user

3 months ago

very nice and professional services at this location. When you step in, all staff seem welcoming you. The wait time is short too.

Zackary Vanegas -Google user

2 months ago

Short lines and quick services and saves you a trip to the DMV

Maurice Chou -Google user

a year ago

While I've seen many complaints about wait times, I must say, it's still far more efficient than the dreaded DMV. My experience was particularly positive, thanks to the assistance of Ken on the car insurance side and Veronica for handling my title. Both of them...Read More

リンマヤ -Google user

a year ago

Rob Sara has been helping us with our insurances since we moved to California few years back. He came highly recommended by our friends and we simply cannot be happier with him: He is experienced, patient, knowledgeable and personable, i only wish that there are...Read More

Paige Harper -Google user

4 years ago

I had to go switch some plates for my new car. AAA followed by all of the guidelines Covid put in place, but still kept their excellent customer service. It may have even been better than before. You checked in first and they had a...Read More

Responsiveness, Professionalism

Mike Moon -Google user

2 years ago

Goodbye DMV!!! :) This place is a breathe of fresh air. Wait: Just a few minutes after arriving around 9:10 on a Sat, which was just enough time to complete my paperwork. Service: Fantastic. I was lucky enough to be helped by their manager, Les. He had me in...Read More

Chelsea Denno -Google user

3 years ago

It was my first time at this branch since moving out here and it was the best experience I've ever had at any location! I want to give a huge shoutout to Melissa, who went above and beyond just helping me with my car registration!...Read More

Okinawa Faa -Google user

4 years ago

Excellent customer service from the moment you walk in there smiling greeting you very helpful , to the point when you're called up to pay for your tags and in my case well I'm mute so this really was an excellent experience . …

T dan -Google user

a year ago

Best service!! Ariana is soooo nice. Kind and friendly service. And gave me very important suggestions!! Finish IDP in 15mins. Now I am ready go to Europe ~

Kenny Tenny -Google user

7 years ago

This place is awesome. I wish that I had know about all their benefits sooner. ***You can pay and pick up your auto registration tags here! Way better than …

Kristin Nitz -Google user

6 years ago

Short lines and great customer service. The lady who I got to help me with my handicap parking placard was so helpful. The customer service that she gave me was above and beyond what she needed to and I cannot tell you how much I...Read More

Daner Reider -Google user

4 years ago

Member for over 40 years. Travel services amazing. Wouldn't use any other source. Always register my cars through them. Also have gotten passport photos there. …

Doress Wehmeier -Google user

4 years ago

My Mom needed to get her new (disabled persons license plate). She had her doctors recommendation and filled out the paperwork required. There was a line to get waited on. They offered to bring her out a chair so she wouldn't have to stand. …

Thomas Berg -Google user

3 years ago

Great location and service! Alejandro L. was the agent who helped me get my AAA membership and my car insurance. He got me the best deal I've ever had on a vehicle and was a pleasure to work with. I would happily work with this...Read More

Mike Judd (Resurrect Wheel Recon) -Google user

4 years ago

So I went to AAA today to get roadside assistance so I can start renewing my tags for my vehicle through them instead of going, or sending payments to the DMV. Very friendly from the beginning and the lady that help me outside due...Read More

Nancy Marilyn -Google user

5 years ago

This AAA office was great, the staff was very friendly. The process was fast. I went for DMV renewal and the experience was stress free, lol no DMV number to be called on and play the waiting game🤣. I also wanted a map of CA...Read More

Features

Service options

Onsite services

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

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AAA Irvine Insurance and Member Services Review Summary