They don't answer the phone, and have a message saying they are helping other customers, and will take calls in the order received. If you stay on the line, you are given the option to leave a call back number and other info, and...
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They don't answer the phone, and have a message saying they are helping other customers, and will take calls in the order received. If you stay on the line, you are given the option to leave a call back number and other info, and they will get back to you. THAT IS NOT TRUE. I left two messages over a two week period, and neither call was returned.
Oh, and I'm a 30 year member. This might be my last.