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About

AAA Highland Insurance and Member Services is your one-stop destination for all your insurance needs in Highland, CA. As an experienced insurance agency, we offer a wide range of insurance services including auto insurance, home insurance, life insurance, and motorcycle insurance. We understand that protecting your assets and loved ones is of utmost importance, and we are here to provide you with the best coverage options tailored to your specific needs. In addition to our insurance services, we also offer other valuable services to our customers. As a trusted cruise agency and travel agency, we can help you plan your dream vacation and make all the necessary arrangements. Our knowledgeable staff will ensure that you have a memorable and hassle-free travel experience. At AAA Highland Insurance and Member Services, we also provide notary public services and serve as a passport photo processor. Our team of professionals is here to assist you with any notarization needs and help you obtain the necessary documentation for your travel plans. We take pride in our exceptional customer service and strive to exceed your expectations. Our dedicated team is always available to answer your questions, provide guidance, and ensure that you have a seamless insurance and travel experience. Our satisfied customers have consistently rated us highly for our professionalism, expertise, and personalized service. Visit AAA Highland Insurance and Member Services today at 27889 Base Line St, Highland, CA 92346, and let us take care of all your insurance, travel, notary, and passport photo needs. Experience the peace of mind that comes with knowing you are in capable hands.

AAA Highland Insurance and Member Services Review Summary

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4.5
(870 Reviews)
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Nathan Rokusek™
Nathan Rokusek™ -Google user
5 years ago
Much better than DMV... Went to replace my license plate. In and out in 15 minutes.
Sergio Machado
Sergio Machado -Google user
3 years ago
Gina was awesome. Treats you like family. I was in and out in under 15min. She said it was perfect timing. 👍 Credit card and cash only for my renewal. … More
Sergio Machado
Sergio Machado -Google user
3 years ago
Gina was awesome. Treats you like family. I was in and out in under 15min. She said it was perfect timing. 👍 Credit card and cash only for my renewal. Got my sticker and am ready to go. Great office team! Thanks!
Joseph Delfin
Joseph Delfin -Google user
6 months ago
Went in 08/12/24 around 4:15 P.M. in hopes of obtaining my registration in a timely fashion. Guess what? They knocked it out the park for me, thank you Gina. Thank you AAA. Gina was brilliant, patient, and welcoming. Deserves a raise or hire more Gina’s.
J E
J E -Google user
7 months ago
They don't answer the phone, and have a message saying they are helping other customers, and will take calls in the order received. If you stay on the line, you are given the option to leave a call back number and other info, and...Read More
Victoria E Torres
Victoria E Torres -Google user
6 months ago
I have to give a big thank you to Alvaro Noriega because I was stressing out trying to look for a car insurance and home insurance and when I called here and Alvaro helped me he was genuinely caring and helped me get my insurance....Read More
Daniel Lse
Daniel Lse -Google user
5 months ago
Been a member for 15 years. Terrible experience today with an unprofessional & I'll mannered receptionist. I was there at 11:45 am
Alexander Velazquez-Guzman
Alexander Velazquez-Guzman -Google user
10 months ago
Terrible communication. Snakes. They don’t bother to reach out about important documentation. Carelessly managing clients account without following-up, reaching out, or following through on their communication. Go to State Farms and pay more for a better service.
Nancy Ramirez
Nancy Ramirez -Google user
a year ago
I love my AAA membership and insurance but this place is awful. I’ve been a member for many many years. I came here to get a moving permit for one of my vehicles, that’s insured by them. They should be able to pull up the...Read More
D H
D H -Google user
2 years ago
Nice place. Employees are friendly and helpful. Haven't had any problems with transactions or DMV services. Decent parking. Easy to get in and out quickly most of the time. Rarely have I spent more than 20 minutes total.
Ruth Lucero
Ruth Lucero -Google user
a year ago
Robyn was the worst rep I have ever come across and I've been a member for 12 years doing business at this location. This rep was told 3x -4x I needed dmv and still was rude enough to say she couldn't understand what I said...Read More
J P
J P -Google user
2 years ago
Karen is AWESOME!!! Went in to get an insurance quote and Karen got us the best rate possible. She was polite, professional, kind and got us in and out in a timely manner. This location is convenient, comfortable and clean. The staff here is an...Read More
ivan A
ivan A -Google user
3 years ago
Love the place easy go in and come out within minutes. Way better than to be at the dmv surrounded by strangers during this sensitive times. I would recommend to anyone get the basic package you would love it so much you would want to...Read More
Rachel Sikes
Rachel Sikes -Google user
a year ago
Robyn helped me and she was amazing! Calm, informative and overall wonderful. She took her time to explain and show me the required paperwork that I need to fill out.
Epitacio L. Alvarez
Epitacio L. Alvarez -Google user
2 months ago
Gina is the BEST!!! Thank you for your help!
Ora Humphrey
Ora Humphrey -Google user
3 years ago
Went for DMV services the overall experience going very well. Staff friendly efficient and very polite until the my encounter with an insurance agent. The information she gave was accurate but he body language and tone was nasty and she … More
Dawn Osborne
Dawn Osborne -Google user
a year ago
Staff was very polite and helpful. My son and I were in and out within a hour and it was that long because we were switching our insurance policies!!! I highly recommend going to the highland office!!!
Diana Jaime
Diana Jaime -Google user
4 years ago
Called 4 times before I could even get a quote to add my son BC apparently it takes a whole month to process the addition of a car to my policy. Kept getting agents that were "so sorry the previous agent couldnt help" and "promised...Read More
ZEMOG BEAST
ZEMOG BEAST -Google user
3 years ago
Reliable and are there when you need them, best experience my family and I have had with an insurance company. Also the fact that they can process any DMV paperwork on the spot is really convenient, I highly recommend this place to all my...Read More
Justin
Justin -Google user
3 years ago
Customer service was great. Check in went super smooth. Agent R.cook was very polite and very helpful with a amazing personality definitely deserves 5 stars alone. Thank you for the kind words and encouragement.
Cindy Mondary
Cindy Mondary -Google user
3 years ago
I would rather go to AAA then DMV any day of the year. The people are very pleasant and eager to help. … More
ivan A
ivan A -Google user
3 years ago
Love the place easy go in and come out within minutes. Way better than to be at the dmv surrounded by strangers during this sensitive times. I would recommend to anyone get the basic package you would love it so much you would want to...Read More
Ora Humphrey
Ora Humphrey -Google user
3 years ago
Went for DMV services the overall experience going very well. Staff friendly efficient and very polite until the my encounter with an insurance agent. The information she gave was accurate but he body language and tone was nasty and she dismissed me while I still...Read More
Diana Jaime
Diana Jaime -Google user
4 years ago
Called 4 times before I could even get a quote to add my son BC apparently it takes a whole month to process the addition of a car to my policy. Kept getting agents that were "so sorry the previous agent couldnt help" and "promised...Read More
Cindy Mondary
Cindy Mondary -Google user
3 years ago
I would rather go to AAA then DMV any day of the year. The people are very pleasant and eager to help. My only complaint is that they do not take my bank debit card. You can pay by cash, check or credit card but if you...Read More

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check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot