I was extremely disappointed with my visit here last Saturday night. There were 6 of us meeting for a celebratory dinner and most of us were from out of town. The restaurant was maybe 75% full, there were definitely some open tables. We ordered some...
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I was extremely disappointed with my visit here last Saturday night. There were 6 of us meeting for a celebratory dinner and most of us were from out of town. The restaurant was maybe 75% full, there were definitely some open tables. We ordered some appetizers, salads, spaghetti and meatballs, and 5 pizzas. The appetizers and drinks came out timely and were good. Everything was great up until this point.There was a certain server or self proclaimed “water boy” who was quite annoying, awkward and extremely unprofessional. He decided to take on the personality of a pirate using pirate jargon, accent, and continued to tell us uninteresting pirate jokes while we were trying to enjoy our meal. It came to the point where we asked him not to come back to our table because he made us feel so uncomfortable and had such a poor professional attitude when dealing with paying customers. He might have thought he was being funny, but we were not amused. It took about 10 minutes for our salads to arrive which was fine, but literally 1 minute after we got our salads the spaghetti and meatball entree arrived. We ate our salads and then 5 minutes later the pizzas arrived when our salads were not even half finished. I made a comment to the waiter on how the timing could be better and he just walked away without saying anything. I asked the server for some extra sauce for the spaghetti and some for my pizza. We waited 10 minutes to only get sauce for my pizza, apparently extra sauce for the spaghetti was forgotten about.The pizzas were great but the spaghetti and meatballs were a disaster. The meatballs were terrible, they had the flavor of dog food, and I have had better quality meatballs from an Army MRE. We told the server we did not like it and he just said “okay” and walked away. He did not apologize l, he didn’t ask if we wanted anything else, he didn’t clear any plates, he just walked away.Overall the pizza is great, but I would avoid the meatballs like the plague. The service also left a lot to be desired. We felt ignored, forgotten about, and he did nothing to try and improve our experience, fix the timing problems and the spaghetti and meatballs entree. I may come back in the future, but will do take out pizzas only.