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About

Wendy's, the iconic Fast Food Restaurant, is located at 556 Hubbard Ave, Pittsfield, MA 01201. As a beloved Hamburger Restaurant, we're committed to serving high-quality burgers, fries, and other mouth-watering meals that satisfy your cravings. At Wendy's, we pride ourselves on our fresh, never-frozen beef and a wide range of menu options to cater to diverse tastes. Whether you're in the mood for a classic Baconator or a fresh Salad, our friendly staff is dedicated to providing exceptional customer service. As a popular Restaurant in Pittsfield, we're open for breakfast, lunch, and dinner, making us the perfect spot for a quick bite or a leisurely meal with family and friends. Visit us today and experience the Wendy's difference!

Wendy's Review Summary

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3.2
(1109 Reviews)
5
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1
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RUBEN DIAZ
RUBEN DIAZ -Google user
6 years ago
Great food all the time. Just be aware of the peak times.
Damian Wilkinson
Damian Wilkinson -Google user
a month ago
Went to go in to order the manager came to the door and was absolutely fantastic saying they where short staffed and only had drive thru open still let us use the restrooms was very friendly
$100+Atmosphere: 5Quiet, easy to talk
Stephanie Lee
Stephanie Lee -Google user
5 months ago
Love Wendy’s so much got it today and they listened n put xtra cheese and bacon on the fries it was so good and so was the burger and nuggets
Take outLunch$30–50Atmosphere: 3
Mike strazz
Mike strazz -Google user
a year ago
I haven't been to this location in probably over a year because it just seemed like they couldn't get it together but today I decided to stop in and was happy to see it is under new management with a guy that is very...Read More
Take outLunch$10–20Atmosphere: 5Fries, CheeseburgerPlenty of parking
Brandy Lee
Brandy Lee -Google user
a year ago
The hamburgers taste, like delicious beef. I think the wendy's taste much better than McDonald's. And their food seems fresher. I enjoyed a bacon cheeseburger very delicious!
Atmosphere: 4
Rhonda Cyr
Rhonda Cyr -Google user
a year ago
The new manager has turned this place around! Hot food, fresh fries and quick service! Very impressed with the new management and excellent customer service. Keep it up!
Take outLunch$10–20Atmosphere: 5
Craig Zachary
Craig Zachary -Google user
5 years ago
Never disappointed at lunch time. These guys get so much business the stock is constantly rotated food wise. The food is consistently fresh and their chicken sandwichs especially after they just finished cooking.. delicious. I can't believe I'm saying this but fast food tastes good...Read More
James La Forge
James La Forge -Google user
Edited a year ago
Very nice restaurant. Visit on Monday, again great service ! Also came at noon for lunch, on a Friday, the employees were very friendly and polite, the manager on duty was greeting to all and right on top of our large order, ty.
Dine inLunch$1–10Atmosphere: 5
Ian McAlister
Ian McAlister -Google user
a year ago
Pittsfield Wendy’s has vastly improved in the last recently. Are used to be very slow and constantly messing up orders, but the last several times I have been over the last few months, they’ve gotten quick, polite, and accurate. Will start visiting here more often.
Take outLunch$1–10Service: 5
Sarah Lynn
Sarah Lynn -Google user
3 years ago
The types of people these employees have to deal with is honestly astonishing. Customers are so rude to the staff (who are clearly understaffed). So if any of the employees there talk like they're tired or stressed, cut them some slack.
Melissa Mcintosh
Melissa Mcintosh -Google user
3 years ago
French fries were as promised. Hot and crispy. Burger was good as well. I liked that they had multiple choices for diet sodas. Service was quick and friendly. Would recommend.
David E. Berry
David E. Berry -Google user
6 years ago
It was a lunch rush. There was a line. To be expected for that time of day. the parking lot at that location is very poorly laid out. People waiting in the Drive-Thru line for blocking access to get onto the property. I had the...Read More
My Email
My Email -Google user
4 years ago
I ordered via doordash - but door dash greyed out the comment area! We are dealing with allergies and must communicate that in our order! I called directly to Wendys and Zoe answered the phone. She was incredible helpful. She even helped me look up...Read More
J Fuller
J Fuller -Google user
Edited 5 years ago
There's a kid that works in the drive thru that recognizes my dog when we come through after shopping. A few times the wait was kinda long an the fries were cold but it's usually good.
Pjgma
Pjgma -Google user
3 years ago
First time trying brkfst and I was pleasantly surprised how chipper and nice the drive thru girl was and before 7 am. Now the food wow amazing croissant with egg and cheese no meat.. although it had a sausage patty on it I backed...Read More
Take outBreakfast$1–10
James Fletcher
James Fletcher -Google user
7 years ago
Wendy's burgers are the juiciest. I'm so glad we have this outstanding fast food restaurant here in the Berkshires located so close to our main shopping area. It's very convenient, totally updated in style, clean and of consistently great quality.
Nate Pelletier
Nate Pelletier -Google user
7 years ago
One of the top Wendy's restaurants around! Drive-through is always fast (two windows) and food is consistent and tasty. Polite staff and spacious interior.
Samantha Henderek
Samantha Henderek -Google user
8 months ago
Erica is a very hard working employee who is always so nice and helpful everytime I go here
Take outDinner$10–20Atmosphere: 5
edog 6504
edog 6504 -Google user
7 years ago
Wendy's actually has deluxe food. It all tastes so real and just writing this is making my mouth water. If I could I'd give it 6 stars for their good, fast service.
Caleb Hardesty
Caleb Hardesty -Google user
5 years ago
I’m sorry but this place is 5 stars except for how messed up cooperate and meritage is on how they allow huge orders in drive through when they should HAVEEEEE!!! To come inside and place a order that is way to big and obnoxious for...Read More

Features

Service options

check icon Delivery
check icon Drive-through
check icon Takeout
check icon Dine-in

Popular for

check icon Lunch
check icon Dinner
check icon Solo dining

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Offerings

check icon Coffee
check icon Late-night food
check icon Quick bite

Dining options

check icon Breakfast
check icon Lunch
check icon Dinner
check icon Counter service
check icon Dessert
check icon Seating

Amenities

check icon Restroom

Atmosphere

check icon Casual

Crowd

check icon Family-friendly
check icon Groups

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Children

check icon Good for kids
check icon High chairs
check icon Kids' menu

Parking

check icon Free parking lot
check icon Parking