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Wendy's is a fast food restaurant in Colonial Heights, VA.

Wendy's Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.4
(989 Reviews)
5
4
3
2
1
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VG NL
VG NL -Google user
3 years ago
Clean store with fast service and friendly staff.
Dine inBrunch$1–10
ARTHUR ENTERPRISES
ARTHUR ENTERPRISES -Google user
7 years ago
Service was friendly. Fast. Dining room facility was clean, neat and orderly. Would visit again.
Patrick McGouey
Patrick McGouey -Google user
11 months ago
Marquis was very professional looking, smiled, quickly got my order, food was hot and fresh. Even the lobby was clean so I didn't have to hunt for a clean table to sit at, even the floors were clean and free of debris....Read More
Dine inBreakfast$1–10
Sandra Suitt
Sandra Suitt -Google user
10 months ago
This is the best Wendy's in my area. They always get my order right and the service is extremely friendly. I would definitely recommend if you like Wendy's to go to the one on this location.
Take outAtmosphere: 5
Sean Hopkins
Sean Hopkins -Google user
Edited a year ago
Closing shift killing it. Fresh food till the doors lock. Update 7/29/24 Still great service. The light skin black guy with the durag is working hard making sure everyone's order is quick and fresh. Us drivers appreciate it.
Take outDinner$10–20Atmosphere: 5
Jami Bee
Jami Bee -Google user
4 years ago
Wendy's was swamped with customers when i came in ..early afternoon on Friday (11/27/2020) But the cashier (20/30's rhinestone face mask) handled everything with patience and professionalism! I was VERY impressed.. There were several people waiting for food; she told me she didn't forget about my...Read More
Joelle Rogina
Joelle Rogina -Google user
3 years ago
Incredible service. There was quite the line as I went in right at noon. There were only three or four people that I could see working and they were all doing an amazing job. I’m not sure if Khadim is a shift lead or store...Read More
Take outOther$1–10
Daniel Hargrove
Daniel Hargrove -Google user
3 years ago
Employees were the best I have seen at a wendy's. I am a truck driver and have to eat fast food quite often. Usually I deal with rude teenagers who have no customer service skills. The employees I dealt with here were...Read More
S.J. Glovier
S.J. Glovier -Google user
5 years ago
The drive through staff made our admittedly odd sandwich (cheeseburger minus the burger part-just cheese and bun) for our kids meal with minimal direction. You'd think that would be easy but you'd be surprised how much discussion that usually takes. Traveling with a 6-year-old vegetarian is...Read More
Jennifer H
Jennifer H -Google user
5 years ago
I dislike this drive thru when it rains as there's no cover, you're gonna get wet. But regardless, this evening I witnessed a female power team bust out my order of 6 different meals like a synchronized Olympic team representing Wendy's across the USA and...Read More
Kathy Chenkovich
Kathy Chenkovich -Google user
a year ago
The grilled chicken ranch wrap & fries were hot and tasty. The service was quick & the personnel were friendly & provided excellent service.
Take outLunch$10–20Atmosphere: 5
Keke LiBron
Keke LiBron -Google user
7 years ago
I stopped in for a fish sandwich, but could not get one because it's a seasonal item according to the Supervisor Wendy (yep, her name is Wendy). I ordered an Avocado Salad. It comes with bacon or chicken, neither of which I eat. The supervisor...Read More
Gauhar Ali
Gauhar Ali -Google user
2 years ago
Inside pilot store very fresh food fast service and courteous team Loved the positive attitude of gal at counter with nice tattoos 😍 keep up good work 👏
Atmosphere: 5
Scott Real
Scott Real -Google user
3 years ago
Nice, clean store. The water wasn't very hot for showers. Wendy's was good. All my items were fresh and hot.
Dj Joaquim
Dj Joaquim -Google user
4 years ago
Stopped by that restaurant the night before my surgery after receiving my food I ve chatted with this employee Ahamadou .He was very polite and definitely uplifted us .He took time to pray with me and my daughters and all his words were of...Read More
Ben Thompson
Ben Thompson -Google user
7 years ago
I've never had any issues with this Wendy's. They are always fast and friendly. Food is always fresh. They are always busy but always fast.
M. SoS
M. SoS -Google user
3 years ago
I most said the last time I was here,my experience was not good,Today it was great,manager was awesome n food was fresh, Thank you for such a great service.
Sio Semeli
Sio Semeli -Google user
4 years ago
I really only go in the morning in between 6am-10am. Friendly staff. Sometimes very busy so theres kind of a wait but the food is always delicious !
JGibb
JGibb -Google user
6 years ago
They have Keto friendly items. Not on the in store menu. You can find them online. Ask the cashier and they will make it for you no problem.
Marceline Laws
Marceline Laws -Google user
3 months ago
Busy but quiet!
Atmosphere: 5
Mike Karle
Mike Karle -Google user
7 years ago
Good place to come off the road get a bite to eat and set for a while, then if you want to take a shower go to the pilot register and tell them you would like a shower, is cost 12.00 but they supply everything...Read More
Kat Eck
Kat Eck -Google user
2 years ago
Staff was friendly and having fun while working... quick service for such a busy place
pip
pip -Google user
3 years ago
Super good! Cashiers were super nice :D Amazing nuggets, and terrific service. Thank you!
Ryan Jones
Ryan Jones -Google user
Edited 3 years ago
5 stars for being a rare Wendy's that serves breakfast. Update: Most Wendy's serve breakfast now, but this one was doing it in 2017.
Shawn Bray (CrispyCritter87)
Shawn Bray (CrispyCritter87) -Google user
5 years ago
Always stop in for breakfast, service is quick and accurate. The employees are respectful and always move with purpose.
Michele Thrift
Michele Thrift -Google user
8 years ago
The girls working the drive thru were super nice, the food was really good and the sweet tea was perfectly sweet
Billy Frazier
Billy Frazier -Google user
6 years ago
Very busy, but the food was hot and fresh. The employees were all great and friendly!
Ethan Bryan
Ethan Bryan -Google user
4 years ago
My food was nice and fresh, the people were nice, it was just an awesome experience overall
Tracy Johnson
Tracy Johnson -Google user
a year ago
Little slow but food always fresh & hot
Take out…
SparkyD315
SparkyD315 -Google user
2 years ago
Clean truck stop / pit stop for weary travelers. The coffee bar is always on time.
Food: 5…

Features

Service options

check icon Delivery
check icon Drive-through
check icon Takeout
check icon Dine-in

Popular for

check icon Breakfast
check icon Lunch
check icon Dinner
check icon Solo dining

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Offerings

check icon Coffee
check icon Late-night food
check icon Quick bite
check icon Vegetarian options

Dining options

check icon Breakfast
check icon Lunch
check icon Dinner
check icon Counter service
check icon Dessert
check icon Seating

Amenities

check icon Restroom

Atmosphere

check icon Casual

Crowd

check icon Family-friendly
check icon Groups

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Children

check icon Good for kids
check icon High chairs
check icon Kids' menu