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Waffle House is an american restaurant in Portsmouth, VA.

Waffle House Review Summary

The summary is generated by AI, based on reviews.

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4
(748 Reviews)
5
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1
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Nani Velez
Nani Velez -Google user
3 years ago
It needs improvement from the workers to there training to much.hands on with no leadershipUpdate i return to see if any improvements no it wasn't the food fall short presentation it not there food look here eat it BLT got lose somewhere old letter just...Read More
Kimberly Freeman
Kimberly Freeman -Google user
a year ago
Came into waffle House, airline Boulevard Portsmouth the place was not clean. There was bacon on the floor where they cook all the stainless steel where they cook was nasty all they do in there is joke and and play the health department needs to...Read More
Food: 2/5Service: 2/5Atmosphere: 2/5
Serenity Meyer
Serenity Meyer -Google user
a year ago
Came here at like 11 pm, with no one else in the dining area. First, they got my mom's hashbrowns wrong, and then we waited 30 minutes on my uncles waffle and coffee. They charged us for the waffle we did not get, and we...Read More
Food: 2/5Service: 1/5Atmosphere: 1/5
teresa froemel
teresa froemel -Google user
3 years ago
This waffle house had the cleanest restroom I've ever been in. I can't say enuff about their breakfast...it was great ..not greasy at all. My only issue with this waffle house was the wait, and the call in orders. I'm assuming that this is the...Read More
Woods Family Outdoors
Woods Family Outdoors -Google user
6 years ago
Tommy really impressed me today. While my wife and I were exiting our transportation unit, I heard him speaking. When asked to repeat himself, I immediately noticed he was calling out my wife and I usual order. This is only his second time serving me....Read More
Kenny Cook
Kenny Cook -Google user
a year ago
All around BEST Waffle House around!!! Service nop notch, food without a doubt most perfect!! Only Waffle House we will go to from now on! Waitress super nice and on it with everything we needed! I got s burger and my wife and son got...Read More
Food: 5/5Service: 5/5Atmosphere: 5/5Recommended dishes Egg and Grits, Sausage
Taqiayan Yaqin
Taqiayan Yaqin -Google user
a week ago
No Review Text
Food: 5/5Service: 5/5Atmosphere: 5/5
3AM
3AM -Google user
7 months ago
The entire staff were friendly and welcoming! We don't have Waffles House in Washington DC, we have IHOP, so I was excited to finally get to eat here. I came in for breakfast and immediately noticed the southern hospitality! The team working were all smiles,...Read More
Food: 5/5Service: 5/5Atmosphere: 5/5
Tajuana Edwards43
Tajuana Edwards43 -Google user
a year ago
I order to go I didn't like the fact you guys take 20 percent of the order. I order the tmTexas toast burger with hashbrowns. I ask for onions and cheese in the hashnrowns plus extra onion l. I didn't have mot 1 onion in...Read More
Food: 1/5Service: 2/5Atmosphere: 2/5Recommended dishes Bacon Cheeseburger with Hashbrowns
Cynthia Bryant
Cynthia Bryant -Google user
a year ago
Absolutely disgusting once again how i was treated. I went on Mother's Day morning and I ordered to go, the young man who took my order was very nice. However, the person infront of me and behind me got their food and left within 10...Read More
Food: 3/5Service: 1/5Atmosphere: 1/5
Stephon Askew
Stephon Askew -Google user
3 years ago
We traveled from New Jersey to Va to pick up our puppy. Along the way we spotted the Waffle House I was definitely a little skeptical because it was so many people lingering outside but we proceed to go in . The moment I stepped...Read More
Michael B
Michael B -Google user
6 years ago
The food is great but service left a bad taste in my mouth on a couple of visits. No refills on one visit and part of order didn't arrive until almost done eating, another time card was declined and that has never happened since I...Read More
Tasha
Tasha -Google user
5 months ago
The worst customer service I’ve ever had in my life 😣 I would give them 0 stars if I could 😓 they would provide the corporate office number and when I asked for a manager, the gentleman stated he was the manager and the cook....Read More
Food: 1/5Service: 1/5Atmosphere: 1/5
La Shonda Gullette
La Shonda Gullette -Google user
3 years ago
Was a very typical waffle House. I have a problem with the fact that my toast was very soggy. When I went to eat it my eggs they were perfectly cooked. But I asked for three eggs and it seemed like there was only two.The...Read More
Taylor Novinger
Taylor Novinger -Google user
6 years ago
Everything was sticky, the service was bad, my order was wrong and the coffee tasted like soap. Our waitress was completely out of it. She wandered away as we were giving her our order. She tried to hand me a coffee mug filled with scalding...Read More
Barbara Huff
Barbara Huff -Google user
6 years ago
Food was hot and tasty...waitress Lisa was attentive...music was a bit loud and there were 2 other servers arguing over directions somewhere...then staff decided to clean the cook area...not really what i wanted to see (as i was at the end portion of the counter)...Read More
Lance Goolsby Sr
Lance Goolsby Sr -Google user
3 years ago
Could not help but give this WH 5 stars after visiting 2 other WH stores and walking out because there was NO customer service. The waitresses and other workers here were very cordial and receptive to the needs of the customers. A "good morning" or...Read More
Peter Jaxon
Peter Jaxon -Google user
2 years ago
I always find the wait staff at WH to be entertaining, real, and good travel advisors! Lisa was a hoot! The line cooks always seem professional and take their jobs seriously!Parking: Plenty on the property.
Food: 5/5Service: 5/5Atmosphere: 5/5
Christine Blackman
Christine Blackman -Google user
6 years ago
Worst customer service on the planet! I would give a negative star. Waitress was more concerned with conversation with her friends that weren't even eating. Had to ask for our drinks and food bc she was just standing around talking. Apparently she didn't like that....Read More
B W
B W -Google user
6 years ago
My two friends and I had the pleasure of eating here :) Our server was exceptional and the food was great. I Will update when I get her name.Her service was A-1
Nathan Myers
Nathan Myers -Google user
5 months ago
Would of been 5 all across but we had a waitress that never even looked at us. I had my 2 boys with me for their first experience there and we had to ask her for everything...silverware..and then they were plastic on top of that,...Read More
Food: 5/5Service: 2/5Atmosphere: 3/5
Shannon Adinolfi
Shannon Adinolfi -Google user
a year ago
The sausage egg and cheese Texas sandwich was pretty good I love going here at nightParking: Plenty of parkingWheelchair accessibility: Yes have a wheelchair ramp
Food: 5/5Service: 5/5Atmosphere: 5/5Recommended dishes Bacon Sausage Two Eggs Scrambled, Build Your Own Texas Breakfast Melt Parking space Plenty of parking Parking options Free parking lot
Davida Griffin
Davida Griffin -Google user
2 years ago
Great customer serviceOrderly food prep and communicationGood foodThank you Brianna & Sweet tee☺️
Craig Meeks
Craig Meeks -Google user
8 months ago
Had to delete an old review of this place to recreate an accurate one . The staff here epitomizes one thing and that's incompetence. Yesterday my wife and I went in, we sat at the bar and they were busy so we weren't rushing them....Read More
Food: 1/5Service: 1/5Atmosphere: 1/5
Victoria “Tomboy” J.
Victoria “Tomboy” J. -Google user
6 years ago
Staff is loud in early mornings.. but a good loud. You're definitely gonna hear "Good Morning, Welcome to Waffle House", no matter your hearing disability!!! They're perky and seem to love their job. At least the crew that was working on my 2am visit. My...Read More
Hailey Johnson
Hailey Johnson -Google user
4 years ago
Last night around 3:30am we were walking up to the front door and one of the employees followed someone else out the front door and proceeded to lock it. Made eye contact with me and my husband then proceeded to act like we didnt exist....Read More
waltrice Green
waltrice Green -Google user
6 years ago
Dirty, employees standing around doing nothing but talking, LOUDLY!!! The tables including the bar is always dirty. Sometimes you have to search for a clean spot In the entire place! Every shift that I have visited on the employees are eating more than they are...Read More

Features

Service options

check icon Takeout
check icon Dine-in
Delivery

Highlights

check icon Great coffee

Popular for

check icon Breakfast
check icon Solo dining

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Offerings

check icon Coffee
check icon Comfort food
check icon Quick bite
check icon Small plates

Dining options

check icon Breakfast
check icon Brunch
check icon Lunch
check icon Dinner
check icon Dessert
check icon Seating

Amenities

check icon Restroom

Atmosphere

check icon Casual
check icon Cozy
check icon Trendy

Crowd

check icon College students
check icon Groups
check icon Tourists

Planning

Accepts reservations

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Children

check icon Good for kids
check icon High chairs
check icon Kids' menu

Parking

check icon Free parking lot
check icon Parking