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UMC Express Care at South Plains Mall is a medical clinic in Lubbock, TX.

UMC Express Care at South Plains Mall Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.2
(72 Reviews)
5
4
3
2
1
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Priscilla Tiongson
Priscilla Tiongson -Google user
2 years ago
All staff are friendly and accommodating. Got good advice and information about my condition. Will recommend this clinic to all needing urgent care. Open also on weekends so very convenient. Ambience awesome
tanya reid
tanya reid -Google user
5 months ago
Front desk staff was GREAT! My issue is with the “provider” today. I’m not sure how you can call yourself a “provider”, be the ONLY provider for the day.. and be uncomfortable clearing a sports physical. This is disheartening and after being turned away yesterday...Read More
Samantha DeShazo
Samantha DeShazo -Google user
7 months ago
I will NOT go anywhere else!! I love the Doctors especially Shaun Mantooth, the staff from the greeting at the front desk to the nurse taking my vitals and the sweet girl checking out are FABULOUS!!! Even if I'm there because I feel sick I...Read More
Lisa Reyes
Lisa Reyes -Google user
a month ago
This was a very pleasant place with a great staff. They listened and took great care of me.
Sarah M
Sarah M -Google user
9 months ago
Wait time was low, staff was friendly, and I left feeling like my problems were taken seriously. The nurse gave my kids puzzles and the doctor gave my kids a lolipop to calm their nerves while I was being seen. The doctor listened to my...Read More
Thomas Kinder
Thomas Kinder -Google user
a year ago
The whole experience was outstanding. Emmeline at the front desk was very helpful. Shaun was amazing. But the nurse, Kiersey, she is one of the best. She always has funny jokes and makes you super comfortable. While I was there I watched a couple of...Read More
Gary R
Gary R -Google user
a year ago
I was seen on Oct 24, 23 and I was extremely impressed with the quality of care that is offered at the clinic. The receptionist was very professional and was very friendly in her manner and interaction with patients. I was also impressed with the...Read More
Brandi Soto
Brandi Soto -Google user
7 months ago
If you ever get sick good see Shaun!!! He is so great. Listens well and will do everything he can to get you feeling better!!! His staff is amazing!!!
Virginia Vega
Virginia Vega -Google user
a month ago
I recommend this facility this was definitely a 10. I got the best care thank you everyone you guys rock
Amy Lynam
Amy Lynam -Google user
a year ago
This facility went above and beyond to make my child's visit as painless as possible. The staff even created a fun scavenger hunt at the end of his visit that had him telling everyone about how his doctor visit led to some cool "treasures." My...Read More

Features

Service options

check icon Has online care

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom

Amenities

check icon Restroom

Planning

check icon Accepts new patients

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