I'm writing to share how upsetting and uncomfortable our experience was during a recent visit to your restaurant. We came in to celebrate a birthday, but instead we left feeling dismissed, unwelcome, and frankly, discriminated against.
When we arrived, we asked to sit outside and waited...
Read MoreI'm writing to share how upsetting and uncomfortable our experience was during a recent visit to your restaurant. We came in to celebrate a birthday, but instead we left feeling dismissed, unwelcome, and frankly, discriminated against.
When we arrived, we asked to sit outside and waited to be seated, which we didn’t mind. After about 10 minutes, we were sat outside. Then, not long after we received menus and water, staff came over and told us to move inside — without asking, without explaining, and with an obvious sense of urgency to just get us out of the way. The entire situation felt like we were being shuffled around without any consideration.
What really pushed things over the edge, though, was how we were treated during the birthday celebration. We asked twice if someone could bring out the birthday lights or do a quick song — something we saw being done for other tables around us. Both times, we were shut down. Yet throughout our meal, we watched staff celebrate birthdays for other groups with no issue at all.
It was hard not to notice that we were one of the only visibly ethnic parties in the restaurant — and every group that received birthday attention appeared to be white. The difference in treatment was blatant. Whether intentional or not, it felt like we were being treated differently because of who we are — and that’s unacceptable.
UPDATE:
Had a great experience here! The food was awesome and the service was super friendly. We started with the cauliflower lettuce wraps — they were nice, and the kitchen was kind enough to modify them for my nut allergy, which I really appreciated. The cauliflower was seasoned well with a tasty bang bang sauce on the side. I do wish they were a little crispier, but still solid.
For entrees, we had the surf and turf roll and the wagyu steak with truffle fries. Everything tasted fresh and was absolutely delicious. The whole vibe was great and we’ll definitely be back!
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