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Reviews (315) 712-4000 Call Direction Website Photos About
Restaurants New York Seneca Falls The Gould Hotel
The Gould Hotel in Seneca Falls

The Gould Hotel in Seneca Falls

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4.2 (675)
Mon
Closed
Tue
Closed
Wed
Closed
Thu
Closed
Fri
Closed
Sat
Closed
Sun
Closed
Restaurants Banquet Halls Hotels 3-Star Hotels
Restaurants New York Seneca Falls The Gould Hotel
Call Direction Website Reviews
(315) 712-4000 Direction Website Reviews

Contact

(315) 712-4000
View on Map

The Gould Hotel

108 Fall St, Seneca Falls, NY 13148

 http://www.thegouldhotel.com/
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About

The Gould Hotel is a restaurant in Seneca Falls, NY.

The Gould Hotel Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.2
(675 Reviews)
5
4
3
2
1
[bip_review_summary]

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Claire Jones
Claire Jones -Google user
This is an older hotel in downtown Seneca Falls and is under new management; so the bar and restaurant are not open yet because they don't have proper licenses just now. The rooms were clean, quiet, comfortable with seating, electrical plugs, and luxurious beds. The hotel...Read More
VacationSoloLocation: 5Quiet, Great value
Maureen Hann
Maureen Hann -Google user
This is a beautiful boutique hotel for an excellent price. I think they just have to work out the customer service end of it. If you want to be bougie, you need your front desk girl to dress the part, even jeans can be dressed...Read More
VacationCoupleLocation: 5Romantic, Great value
Joshua Jones
Joshua Jones -Google user
Our recent visit to The Gould Hotel was nothing short of exceptional. From the moment we walked in, the service was fantastic, and the atmosphere was simply lovely, blending classic charm with modern elegance. …
Gina G
Gina G -Google user
We were looking forward to our stay at The Gould Hotel, but unfortunately, parts of the experience didn’t meet expectations. While the check-in process was fine, the overall cleanliness of our room left a lot to be desired. The bathroom, in particular, was disappointing. There were...Read More
VacationCoupleLocation: 3
Greg Reynolds
Greg Reynolds -Google user
I really wanted to like this hotel, but apparently the new owners have stripped the hotel of All amenities except clean and comfortable rooms. The restaurant is closed down, the bar is closed down, the vending machines are closed down, the ice machine is closed...Read More
Location: 4
marcussM5419SN
marcussM5419SN -Google user
I stayed here a few years ago and was impressed. It was a posh and vibrant property with a great bar with music, and terrific appetizers. When business brought me back to the area I was looking forward to the stay. The hotel is now...Read More
606monah
606monah -Google user
First the positive about this Hotel, the location is great! Easy walkability around town and to museums. People in town were very friendly. Tasty places to eat too. The 3 employees we met at the hotel were helpful (as much as they...Read More
kennethhZ8309VE
kennethhZ8309VE -Google user
This is a fabulous historic hotel that has had some excellent updates. It's amazing value at the price point. The room was clean, the FREE breakfast was adequate. The room was stocked with soap, shampoo and even a makeup remover. The staff was friendly and...Read More
susanrL6946VR
susanrL6946VR -Google user
We’ve stayed here many times since 2016. After this weekend, I can say we won’t be back. It was a busy weekend, so I understand rates will be high (after tax it was $254). However, our sink was clogged, there was no shampoo/lotion/soap and …
David Dober
David Dober -Google user
Service is marginal as very few people work at the hotel. Room seemed clean but very humid and musty smelling throughout the building. Location is great. Entire facility needs upgrading. Recommend not staying here until those upgrades happen.
VacationSoloLocation: 4
Theryl Hamilton
Theryl Hamilton -Google user
Rooms are lovely. Location great. Be aware- i spent 1 night and was charged for 3. Tried numerous times to talk to someone. They use a 3rd party phone system and won't take complaints. Do not stay here- it's a scam
Location: 5
singulardc
singulardc -Google user
Key points from an early August 2025 stay: - The bar and restaurant this hotel advertises are not operating. The facility does not have the licenses it requires. Their website & social media presence are …
Terry5270
Terry5270 -Google user
I spent one night in July 2025 and got charged for 3. They said couldn't do anything because the charge doesn't show in computer. My card company says can't do anything because it was a point of sell issue. This hotel has stolen $567 from...Read More
swimjeni
swimjeni -Google user
We had hoped we were booking a boutique hotel from looking at previous reviews and the website, but this hotel has recently changed ownership and seems to have gone downhill fast. The location is good, right in the village of Seneca falls …
lexi schollian
lexi schollian -Google user
I was highly disappointed with our stay, seeing photos of the hotel and reading past reviews i was excited to spend our first ever weekend in seneca falls for a wedding but it did not live up to it’s reviews. There were many times we...Read More
bucky128
bucky128 -Google user
The trip advisor info was inaccurate and we were disappointed in their info and in the hotel. The restaurant is closed and the “breakfast” is minimal. Management is in turmoil. Roy at front desk was very friendly and helpful, but after 5, …
S. Odom
S. Odom -Google user
I would not recommend staying at this hotel. Dated, barely maintained rooms and facilities. Mattress was in poor shape, and caved in. No maid service, even when we explicitly requested it for just one of our three days and were told our …
Dave Paterson
Dave Paterson -Google user
Original review from May 2025: The Gould could be a tremendous property that currently isn't living up to its potential, but I'm rooting for them to correct course. We on balance enjoyed our stay but certainly had to overlook a number of …
Nick
Nick -Google user
So I’ll start on the positive note. The staff were wonderful. However, the restaurant was extremely expensive and just as average. My steak was way undercooked and my wife’s chicken was dry. The drinks were tasty. The room itself was very …
Daniel Thaler
Daniel Thaler -Google user
The Gould has just changed ownership and currently has no liquor license and the restaurant is closed. There is no daily housekeeping. The front desk staff is overworked and not people friendly. The website and signage has not been updated …

Features

Crowd

check icon LGBTQ+ friendly

Other

check icon Free parking
check icon Free breakfast
check icon Free Wi-Fi
check icon Air-conditioned
check icon Star rating
check icon Check-out time
check icon Check-in time
check icon LGBTQ+ friendly

Amenities

check icon Free Wi-Fi
check icon Free breakfast

People Also Search

Restaurants Banquet Halls Hotels 3-Star Hotels

Contact

(315) 712-4000
View on Map

The Gould Hotel

108 Fall St, Seneca Falls, NY 13148

 http://www.thegouldhotel.com/
Schedule Tour

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