Absolutely terrible customer service. The drive-thru employee was extremely rude and unprofessional—talking on their personal phone while handing us our food. Our order was missing the receipt, sauces, and even basic napkins. When we asked for a receipt, we were told the machine was “broken.”
We...
Read MoreAbsolutely terrible customer service. The drive-thru employee was extremely rude and unprofessional—talking on their personal phone while handing us our food. Our order was missing the receipt, sauces, and even basic napkins. When we asked for a receipt, we were told the machine was “broken.”
We asked to speak with the manager, and instead of addressing our concerns, the manager approached us aggressively, asking “What do you need? Why don’t you just leave?” We calmly explained we just wanted a receipt and the correct items from our order. Shockingly, the manager then threatened to call the police on us—for simply asking for what we paid for.
To make matters worse, none of the employees were wearing uniforms or name tags. When we asked for their names, they flat-out refused to provide them. This is the worst customer service experience I’ve ever had. The staff are rude, arrogant, and clearly don’t care about customers. I would not recommend this place to anyone. Avoid at all costs.
I would not even you one star to this place.
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