1 to 2 times a week this location will shut off online ordering through their app, and through DoorDash.
They close the lobby and go down to "drive through only" 4-8 times a month, and they close early when it's slow due to "staffing issues".
They're constantly...
Read More1 to 2 times a week this location will shut off online ordering through their app, and through DoorDash.
They close the lobby and go down to "drive through only" 4-8 times a month, and they close early when it's slow due to "staffing issues".
They're constantly out of syrups and bakery items so specific drinks and items aren't available in the app when it does seldomly work (the app is great but they shut off this location), and the drive through wait time is horrendously long.
I frequently order different drinks and they consistently feel 3/4's full. It's irritating when you pay a premium price for a drink and get half of what you paid for.
A lot of times, my hot drink doesn't have a sleeve or a stopper, and there's syrup running down the sides.
Honestly this is one of the locations that has the largest opportunity for growth. Imagine what you could be doing for experience, and for profitability, if your customers were served on time, with what they wanted, from multiple channels of fulfillment, with a great experience.
Whoever reads this, please help this location. It's so frustrating, and I'm sure the baristas are doing the best they can.
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 3
Service: 1
Atmosphere: 4
Outdoor seating 
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