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About

Starbucks, your go-to coffee shop in Kalamazoo, MI, offers a wide range of specialty coffee drinks and delicious breakfast options. As a popular cafe, we provide a cozy atmosphere perfect for relaxation or getting work done with our free Wi-Fi. Whether you're in the mood for a rich espresso or a freshly brewed cup of coffee, our expert baristas are dedicated to crafting the perfect beverage. Pair your drink with a tasty pastry or sandwich from our menu, featuring a variety of options to satisfy any appetite. Visit us today and experience the Starbucks difference!

Starbucks Review Summary

The summary was generated by AI, based on reviews.

Pros

This Starbucks location is known for its friendly and attentive baristas, who take the time to get to know their regular customers. The store is clean and well-maintained, with a cozy atmosphere that makes it a great spot to grab a coffee and catch up on work or meet with friends. The menu is diverse and offers a range of options for customers with dietary restrictions. Many customers appreciate the convenient location and ample parking.

Cons

Some customers have reported long wait times, especially during peak hours, and feel that the prices are a bit high. A few reviewers have mentioned that the store can get quite busy and noisy, making it difficult to focus or hold conversations. Additionally, some customers have experienced issues with their orders being incorrect or missing items.

Review Rating Chart

Yelp: 4.2/5

Google Reviews: 4.3/5

TripAdvisor: 4.5/5

Facebook Reviews: 4.4/5

Zomato: 4.1/5

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Reviews & Ratings

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4.1
(577 Reviews)
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Lesly Mares Castro
Lesly Mares Castro -Google user
5 years ago
The baristas were very polite and lovely. The drinks were done fairly quickly however, the bathrooms were in a really bad state. The sinks had a lot of grime and the toilets were dirty as well. Cleaning definitely needs to be done immediately because it...Read More
Callie Sutcliffe
Callie Sutcliffe -Google user
3 months ago
Well... they didn't put the top on well and I spilled boiling hot tea all over my hands. No one apologized, even after I did fire making a mess. They actually seemed annoyed with me and wouldn't even make eye contact with me. Then I...Read More
Talal Al-Assil
Talal Al-Assil -Google user
2 years ago
I love coming to this Starbucks to study. The staff is great and very friendly. Most of the seating is in a portion of the store with all large windows which really helps my mood while studying in cloudy, gloomy Michigan. Sometimes the temperature regulation...Read More
ETR
ETR -Google user
3 weeks ago
I am currently sitting here as I'm writing this. And I hate to do this... but: 1. The floor is disgusting. Like construction just came through? Crusty mud all over. *have video of this* it's a nice, sunny chilly day today. 2. They are playing music loud...Read More
K T
K T -Google user
2 weeks ago
Service at this location has completely gone downhill. It seems like there are new hires who lack friendly customer service skills. This is the second day in a row I’ve gone through the drive-thru and my order was incorrect. When I called to request a...Read More
chris snyder
chris snyder -Google user
4 months ago
Pretty consistent Starbucks. Our orders are always right usually seating available. They can be a little slow and sometimes when you get a pastry heated up It's kind of lukewarm but all in all it's all good Food: 4 Service: 5 Atmosphere: 5
Carolyn Ivins
Carolyn Ivins -Google user
a month ago
They play music way too loud your headphones wont drown it out. Service is mid at best. Coffee as per usual. Food: 4 Service: 2 Atmosphere: 2
paras vinayak
paras vinayak -Google user
3 weeks ago
The staff don’t know how to calculate cash (specially a male guy there)and then, they react like you didn’t gave us this amount and all, they are so busy in work even they don’t know that costumers are asking for something. Food: 5 Service: 1 Atmosphere: 2 Noise level Quiet,...Read More
Alexandria Collett
Alexandria Collett -Google user
4 months ago
This is one of the worst Starbucks I have ever been to. They make my drink wrong almost every time and when I ask for them to fix it I get met with a tone of sass and this past time I went there the...Read More
Rebekah Buchino
Rebekah Buchino -Google user
6 months ago
Niko was phenomenal with their customer service, one of the best drinks I've ever had from Starbucks. I took a pic of the drink order slip because it was that delicious! Food: 5 Service: 5 Atmosphere: 5

Features

Service options

check icon Outdoor seating
check icon Delivery
check icon Drive-through
check icon Takeout
check icon Dine-in

Highlights

check icon Great coffee
check icon Great tea selection

Popular for

check icon Breakfast
check icon Solo dining
check icon Good for working on laptop

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Offerings

check icon Coffee
check icon Prepared foods
check icon Quick bite
check icon Small plates

Dining options

check icon Breakfast
check icon Lunch
check icon Dessert
check icon Seating

Amenities

check icon Restroom
check icon Wi-Fi

Atmosphere

check icon Casual
check icon Cozy
check icon Trendy

Crowd

check icon College students
check icon Family-friendly
check icon Groups
check icon LGBTQ+ friendly
check icon Tourists
check icon Transgender safespace

Planning

Accepts reservations

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Children

check icon Good for kids

Parking

check icon Free parking lot
check icon Free street parking

Pets

check icon Dogs allowed outside

Other

check icon LGBTQ+ friendly