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Starbucks in New Haven

Name: Starbucks in New Haven
Address: 1068-1070 Chapel St, New Haven, Connecticut, 3141, US
Price range: $$
Rating: 3.9

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3.9 (662)

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Starbucks is a breakfast restaurant in New Haven, CT.

Starbucks Review Summary

The summary is generated by AI, based on reviews.

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3.9

(662 Reviews)

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Adati Tarfa -Google user

a year ago

Drinks were great but the coffee shop could use a lot of cleaning. Not just the floors, counters, windows, table so I think it is the entire shop that is unkept and wish at least the serving stations are tidy. I know people working here are...Read More

Mariia P -Google user

10 months ago

Starbucks is a great place with friendly staff. The atmosphere is always pleasant, making it a perfect spot to enjoy a cup of coffee or catch up with friends Service Dine in Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5

Jainif Marediya -Google user

3 years ago

Got the hot chocolate here which was good. Also spent a few hours getting some work done here and had no issues. Good wifi and restrooms are available

Jeremy Edmunds -Google user

a month ago

The Chapel Street Starbucks in New Haven presents itself less as a café and more as an accidental social experiment, where Connecticut blue bloods and budding poets share the same rarefied air in a space that could double as an industrial cathedral. The soaring ceilings, festooned with exposed pipes and dramatic lighting, suggest either ambitious architecture or a charming identity crisis. Inside, the social tapestry of New Haven unfolds daily. Medical residents huddle over research papers and elaborate coffee concoctions, while professors emeriti hold court with their scones. The inevitable army of laptop warriors stakes out territory near outlets, their devices forming a glowing archipelago of productivity (or, let's be honest, procrastination). The furniture appears arranged by someone who learned interior design from a Jackson Pollock painting, yet somehow this chaos creates intimate pockets of conversation amid the general bustle. The floor-to-ceiling windows frame Chapel Street like a living documentary, complete with unexpectedly artistic floral murals that suggest someone in corporate actually has taste. What's remarkable isn't the coffee (dependable) or the prices (eye-watering), but how this chain store has become New Haven's de facto town hall. Here, town and gown blur into a caffeinated democracy where everyone struggles equally with the mobile ordering app. In an age of digital isolation, there's something quietly revolutionary about a space where different social worlds still collide over something as simple as an oat milk latte. Just don't ask about the time someone ordered a "grande, quad, nonfat, one-pump, no-whip mocha" with a straight face. Some things are better left to the anthropologists. Travel Tip: Visit mid-morning for prime people-watching, but don't expect to find a seat. The morning rush provides better theater, but substantially less comfort. Service Take out Meal type Other Price per person $1–10 Food: 4 Service: 5 Atmosphere: 4 Noise level Moderate noise Group size Not sure Wait time Up to 10 min Seating type Indoor dining area

Alexandra Borisevich -Google user

a year ago

Great starbucks location! I love how it's close to basically everything, has pretty good parking near it as well but the limit for time is 2 hours (so if you want to closely walk around Yale, it might not be the best fit.) But close...Read More

Aggie Wang -Google user

2 years ago

Very convenient location close to Yale campus, the British Art Museum, many shops and the new Haven Green. It’s spacious inside although sometimes the seats were all occupied by students doing their homework or team project. The service and the coffee is very typical Starbucks...Read More

Todd Mylott -Google user

6 years ago

I had a pleasant and relaxing time. The service was fast. Food and drink tasted very fresh. Typical Starbucks pricing, higher than Dunkin, but lower than fancy cafes. Clean. But what I liked was the old city look, in an old building, with a …...Read More

Todd Mylott -Google user

6 years ago

Vinay Kumar Bandaru -Google user

3 months ago

Worst starbucks yet!! Giving out half drinks. Waste of money. Dont recommend at all!! Rude people. I got this for spending $7 half drinks. Worst experience Service Take out Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1

Kisung You -Google user

a year ago

I ordered a latte with dark chocolate curls and it came out without it. When I asked a server, they said they ran out of it, and end of conversation. . … More

Rei Sakuma -Google user

a year ago

Quite a lot of people. Cozy atmosphere, and warm inside. Slightly long line, however incredibly helpful staff! The shop has multiple motivational posters… an inspirational spot to relax in! More

Chris Bryant -Google user

3 years ago

I absolutely LOVE this location. Plenty of seating options inside, lots of outlets for charging, and nice views of Yale across the street. … More

Kisung You -Google user

a year ago

I ordered a latte with dark chocolate curls and it came out without it. When I asked a server, they said they ran out of it, and end of conversation. . They could have simply blocked it when I ordered through their app, or should have offered...Read More

Rei Sakuma -Google user

a year ago

Quite a lot of people. Cozy atmosphere, and warm inside. Slightly long line, however incredibly helpful staff! The shop has multiple motivational posters… an inspirational spot to relax in! Service Dine in Meal type Other Price per person $10–20

Chris Bryant -Google user

3 years ago

I absolutely LOVE this location. Plenty of seating options inside, lots of outlets for charging, and nice views of Yale across the street. In my opinion, the best seat in the house is right next to the door when you enter from Chapel Street, right in...Read More

Natasha Samuels -Google user

a week ago

For the most part, the staff here are friendly, and the food is as expected for Starbucks. However, my experience this morning was disappointing. I take the train to New Haven and always stop at this Starbucks when I come to campus. Given how prevalent...Read More

Among Us -Google user

a month ago

horrible customer service. lines were up to the door. workers WERE SO SLOW taking there sweet time. nobody begged u guys to do your job? all had nasty faces, were all tired but we don’t take it out on other. i was waiting 20 mins...Read More

Thesius Odysseus -Google user

4 weeks ago

I got the matcha latte off of uber eats on this Wednesday morning. I don’t know what they did to it but it tastes like water mixed with grass. Never again. Service Delivery Meal type Breakfast Price per person $10–20 Food: 1

Cole Rediker -Google user

5 months ago

Great experience every time I go. The Store Manager is so kind and remembers me, my order and my name every visit. I come to this Starbucks often and over all I receive excellent and quick service every time! Service Take out Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommendation for...Read More

Erin Hendrickson -Google user

6 months ago

I didn’t take pictures, but there were dirty wet rags on the ground in the bathroom, the container holding the sugar was dirty, and the service was poor. I received no information they were out of the pineapple and then ordered another … More

maddalena poli -Google user

6 months ago

Insane AC levels. They’ve the vita mix but don’t know how to use it. I ordered coals foam cappuccino. One person made me a latte. Second person redid it and it was better. But the foam lasted only until I got to the door. More

Jami Roland -Google user

2 weeks ago

They totally left our my oatmeal toppings and I got to work with plain oats! Service… More

Anonymous Review -Google user

11 months ago

This store is always super busy but they work hard and you can tell they are trying to turn it around! The morning manager is so nice and she always has a smile on her face and welcomes you in. She helped an elderly woman...Read More

Joseph Witowsky -Google user

2 months ago

One bathroom oy, not cleaned, one small roll of soaked toilet paper. Per usual, employees either incompetent, don't care, or more probably, both. Will not return. More

Erin Hendrickson -Google user

6 months ago

maddalena poli -Google user

6 months ago

Jami Roland -Google user

2 weeks ago

They totally left our my oatmeal toppings and I got to work with plain oats! Service Take out Meal type Breakfast Price per person $10–20 Food: 1 Service: 1 Atmosphere: 3

Anonymous Review -Google user

11 months ago

Joseph Witowsky -Google user

2 months ago

One bathroom oy, not cleaned, one small roll of soaked toilet paper. Per usual, employees either incompetent, don't care, or more probably, both. Will not return. Service Dine in Meal type Other Price per person $1–10

Features

Service options

Delivery

Takeout

Dine-in

Highlights

Great coffee

Great tea selection

Popular for

Breakfast

Lunch

Solo dining

Good for working on laptop

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible seating

Offerings

Coffee

Organic dishes

Prepared foods

Quick bite

Small plates

Dining options

Breakfast

Lunch

Dessert

Seating

Amenities

Gender-neutral restroom

Restroom

Wi-Fi

Atmosphere

Casual

Cozy

Trendy

Crowd

College students

Family-friendly

Groups

LGBTQ+ friendly

Tourists

Transgender safespace

Planning

Usually a wait

Accepts reservations

Payments

Credit cards

Debit cards

NFC mobile payments

Children

Good for kids

High chairs

Other

LGBTQ+ friendly

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Starbucks Review Summary