I've been to many chicken restaurants, some call me the connoisseur, and this restaurant and location is by far the best, bar none. I'd go out of my way to eat here and I mean that. I don't normally review places, but this one deserves...
Read MoreI've been to many chicken restaurants, some call me the connoisseur, and this restaurant and location is by far the best, bar none. I'd go out of my way to eat here and I mean that. I don't normally review places, but this one deserves it. The staff here are the most friendly and polite staff I have ever encountered they will literally go above and beyond for you the customer; they're very well mannered and always say thank you and you're welcome and sorry if anything goes wrong, it's a gold standard in customer service for that matter. Last time I went my 87 year old mother engaged in a real heartwarming interaction with this red haired employee about the dessert selection, she couldn't decide which one to get but after speaking with him she decided she wanted to try them all! and despite her being hard of hearing he managed to talk to her in the perfect volume all calm and understanding while still audible enough for her 87 year old ears, she left the store smiling harder than she was at my daughter Sabrina's 8th grade graduation! then the food is immaculate it's like with all the picky eating habits in my family and how complicated my orders can get they still manage to make it all right and hit the mark each time with just the right amount of each ingredient, leaving it as one of the few restaurants where the food looks better than on the menu! and I love the gardenbird sandwich. Man, I love the gardenbird sandwich. Also it really cool to see all the cultural menu options taking flavor inspiration from mexican, Thai, Greek, Italian, Japanese, etc etc cuisine then for the drinks they were wow they have so many drinks all so yummy and good drinks holy smokes. and when I pointed out that I paid for two drinks one of the cashiers comes over and checks my receipt and says sir you are right that's my mistake and gives me my other drink! Man I love the gardenbird sandwich. Then soon after another cashier came and she actually gave me the warmest friendliest smile I've ever seen at a fast food joint. They act like they are doing a favor for a friend when I don't even need a favor I just need more of this star (haha get it?) customer service. and more gardenbird sandwich. like if they’re giving me the food I will eat the food. this location has always been great, whenever I go it's thriving and I can see why, who wouldn't want to eat somewhere that treats them like literal family. (though there was this one gal one time who was really giving the employees a hard time which did disturb the ambiance, but she left eventually) I believe the managers of other inferior chicken restaurants should all come here and see what a real chicken restaurant, with real customer service looks like. Wish they had milkshakes tho. But I see why they don't, it's star-bird not star-mammal after all, bird don't make milk! (Makes me wonder where the ice cream sandwiches come from though... *Shudders*)
P.S. love this place's slogan, positively delicious chicken? Haha that's clever 🤣😂😂
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