This place used to be one of my top favorites when they first opened because they had the closest taste to authentic Saudi food in KC.
However, their quality and portion sizes have been declining. The kebabs, in particular, have become much smaller for the price....
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This place used to be one of my top favorites when they first opened because they had the closest taste to authentic Saudi food in KC.
However, their quality and portion sizes have been declining. The kebabs, in particular, have become much smaller for the price. Lately, whenever I order a kebab sandwich/roll, I only get half a kebab, barely 4 inches long, which is disappointing.
They really need to hire staff who can speak English or at least have multiple employees working at the same time. I’ve had too many frustrating experiences where the person taking my order didn’t speak English, and it took me 25-30 minutes just to make them understand and correct my order. This is unacceptable for customer service and something they need to seriously address.
Lastly, I’ve peeked behind the kitchen window a few times, and the hygiene level was concerning. Since the person at the counter didn’t understand English, I had to physically walk in and point to the menu to place my order. That’s when I noticed the kitchen looked very messy and unhygienic. Please don’t compromise on cleanliness and food quality your food used to taste great!
Service: 1