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Shake Shack Seaport in Boston

Shake Shack Seaport in Boston

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4.2 (2599)

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About

Shake Shack Seaport, a modern day "roadside" burger stand, serves up all-natural Angus beef burgers, hot dogs, frozen custard, and more in Boston's Seaport District. As a leading fast food restaurant, we're committed to delivering high-quality ingredients and exceptional customer service. Whether you're in the mood for a classic ShackBurger, a crispy crinkle-cut fry, or a creamy concrete, we've got you covered. Order online for delivery or takeout and enjoy the flavors of Shake Shack from the comfort of your own home or office. Visit us today and experience the Shack difference!

Shake Shack Seaport Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.2

(2599 Reviews)

5

4

3

2

1

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Spencer Summers -Google user

3 years ago

Very nice, clean and welcoming, environment. I came here with my family, we had a great time. The Food was great, tasted well, the fries 🍟 where great. Not too salty, they hit the spot. I have a gluten allergy, and they took that very serious and where...Read More

tchan -Google user

6 months ago

Burgers were smaller than I expected, but tasty. People say Shake Shack is basic, but so is everything else at Seaport so just eat whatever you want. I wanted burgers, I went to ShakeShack.

Atmosphere: 5

Sheena W -Google user

3 years ago

Never once been to a Shake Shack, so being somewhere that had one, we had to check it out. Always hearing about how good shake shack we wanted to know if it lived up to the hype, it sure did! The lemonade was refreshing, the...Read More

Alex Issokson (Boston Foodie) -Google user

2 years ago

Shake Shack is a classic and one of my favorite fast food/fast casual places to go for takeout. Their burgers are delicious, the fries are hot and well salted (love the crinkle cut!), and their shakes are good as well. Unfortunately, their side window pickup...Read More

Take outDinner$10–20

YUDELKA -Google user

3 years ago

Great majority black staff. Not only did they have a team meeting in the back, but they all seem to get along and eat together. Jayvon; kept dining room clean, is friendly, brought our food to the table and a hard worker. My family enjoyed...Read More

Ala Jelisejeva -Google user

4 months ago

We ate here two days in a row and the food was consistently excellent. The burgers were incredibly juicy and packed with flavour, honestly some of the best I’ve ever had. The seating area is well laid out and comfortable, and I really appreciated the...Read More

Dine in$1–10Atmosphere: 5Moderate noiseNo wait

DA TV -Google user

7 months ago

Absolutely disgusting. This Shake Shack at Seaport Boston is a rodent-infested, overpriced excuse for a burger joint. Numerous reports have been made to the board of health about the rampant uncleanliness, yet no corrective action has been taken. Cross-contamination and filth run rampant, putting customers...Read More

Atmosphere: 1Very loud, hard to hearNot sure30-60 minEverything is at riskRodent friendlyDifficult to find parkingPaid street parking, Paid parking garageToo busy and dirtyLeave in one

Sam Skaling -Google user

2 years ago

Service was absolutely great. The pads to order your food made it real easy. The staff brought out our food to our table and asked if we needed anything else. Very pleased. Food as always was great.

Adam W Nelson -Google user

6 years ago

This is my first trip to Shake Shack. I absolutely loved it thought the burger was amazing and would definitely go back. I'm not sure this burger joint would be considered fast food but if it is I would say this is one of the...Read More

Marcus Calef -Google user

10 months ago

5 stars this place is a must to go with friends or family. They are so nice Kai , Derek and the whole staff are like the Justice League. When I have a bad day they save it and I just want to...Read More

Atmosphere: 5

Chester Azurin -Google user

a year ago

Great customer experience we had as a family. The one who served our food (George) was excellent. It was the day before Mother’s Day (May 11,2024) on a bright, sunny day after our good walk around the Seaport / Marina area.

Dine inLunch$50–100Atmosphere: 5Shackburger & Fries, Cheese Fries, Crinkle Cut Box - 12 Servings, Mushroom BurgerGood

Cheng-Chen Tsai (蔡承臻) -Google user

2 years ago

I ordered Shack Stack burger and substituted bun with lettuce. Although it's a little pricy, the taste is really good! This is the first time I tried the Shroom burger and found that mushroom and melting cheese were truly amazing. The iced tea is not...Read More

lin -Google user

4 months ago

Great location! Service was amazing and kiosks are easy to order from

Sharon Montella -Google user

9 months ago

Very friendly staff. I was offered a free water for my time waiting which was not very long. Beautifully designed lobby and seating. Nice manager.

Jayne Sabin-Penrod -Google user

3 months ago

First time ordering at this restaurant for a team event. Placing the order on line was easy to manage and I received updates as the order was in process. The time I requested to pick up was spot on and the service in the...Read More

Service: 5

Darren P -Google user

5 months ago

Post Boston Marathon quick and easy calories. Server on the till had a great sense of humour and made the difference! Mostly post marathon customers while we were in, but food was fresh and everything got eaten. No complaints

Atmosphere: 5

William -Google user

a month ago

The food was soooo delicious we ordered two hamburgers the food was hot and soft the service was good and quick it’s my favorite restaurant 😄 …

Hope Pau -Google user

7 months ago

The food was amazing! Tasted homemade, like a cook out at my best friends house. We were a party of 3 who all ordered different foods and we ALL ATE EVERYTHING! Which it's not a common occurrence. The food was delivered to our table...Read More

Justin The Bostonian -Google user

a month ago

Very good food and shake, the lady that works there was super friendly while having lunch when I went to fan expo Boston

Daniel Benjamin Davis -Google user

3 weeks ago

Great location, can’t wait to come back! The GM is doing an amazing job with his team!

Food: 5…

Features

Service options

Delivery

Takeout

Dine-in

Highlights

Fast service

Popular for

Lunch

Dinner

Solo dining

Accessibility

Wheelchair accessible entrance

Wheelchair accessible restroom

Wheelchair accessible seating

Wheelchair accessible parking lot

Offerings

Alcohol

Beer

Coffee

Comfort food

Late-night food

Quick bite

Wine

Dining options

Lunch

Dinner

Dessert

Seating

Amenities

Restroom

Atmosphere

Casual

Trendy

Crowd

College students

Groups

LGBTQ+ friendly

Tourists

Transgender safespace

Planning

Usually a wait

Accepts reservations

Payments

Credit cards

Debit cards

NFC mobile payments

Children

Good for kids

High chairs

Kids' menu

Parking

Paid parking garage

Paid parking lot

Other

LGBTQ+ friendly

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