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Shake Shack Newbury Street in Boston

Shake Shack Newbury Street in Boston

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4.3 (3066)

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About

Shake Shack Newbury Street, a modern day "roadside" burger stand, serves up burgers, hot dogs, frozen custard, and more in Boston, MA. As a leading American restaurant, we're committed to delivering high-quality ingredients and exceptional customer service. Our menu features all-natural Angus beef burgers, crispy crinkle-cut fries, and creamy frozen custard. Whether you're in the mood for a classic ShackBurger or a specialty hot dog, our team is dedicated to providing a welcoming and efficient dining experience. As a convenient Delivery Restaurant and Takeout Restaurant, we're perfect for a quick bite on-the-go or a meal at home. Visit us today and taste the difference for yourself!

Shake Shack Newbury Street Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.3

(3066 Reviews)

5

4

3

2

1

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David Hepworth -Google user

a year ago

Shake Shack is always a treat, but this super clean, well managed store has a great location and attitude! The easiest way to order on the touchpads to the right! The interface is very intuitive and easy to use. At the end, you take a...Read More

Dine inLunch$10–20Atmosphere: 5Fries

Estu Dimas Danang -Google user

3 months ago

Looks small from the outside, but it's quiet spacious in the inside

Grgrvs Yprvsk -Google user

6 years ago

Nice to have NYC burger chain in Boston! Consistently delicious burgers and the line here moves much faster than in NYC, which is nice. There's a fusball table downstairs and plenty of seating. Outdoors seating available too. There are also …

Philip Welch -Google user

4 years ago

We enjoy grabbing lunch at Shake Shack whenever we find one. This Shake Shack is located on Newbury Street in Boston Massachusetts. Great selection of Burgers!! The people working here are very friendly and attentive. They do offer both …

C -Google user

3 years ago

It is higher quality burger and fries chain! It is a spot I go to if I am feeling up for treating myself. I was not a fan of crinkle cut fries because the ones at schools just aren’t any good. However the ones here...Read More

Lin傻標 -Google user

a month ago

Not sure if only one person could handle online orders at this location… but I was trying to get the attention of the staff who was just standing behind the registers to get my online orders and was ignored for a good five minutes.. Then finally...Read More

Take outLunch$10–20Atmosphere: 3

Alejandro Duran -Google user

3 months ago

I visited the Shake Shack on Newbury Street and absolutely loved the atmosphere - it's such a nice and lively spot. The food was delicious as always, and I went specifically to try the Dubai shake. It was really tasty and definitely worth trying, although I...Read More

Atmosphere: 5

Parinda K. -Google user

2 years ago

The service is over-expected! Nice, wide and clean space. I went there for a quick lunch with family. And they all love it! both burger and place.

Daniel Mundo -Google user

3 years ago

My favorite fast casual dining burger. I’m sure their creative burgers are great... but gotta stick with the classic double shack. Also a mostly well run operation with clean tables and timely service.

Jeyoun Eli Park -Google user

4 weeks ago

There's a big seating area inside which I appreciated. The burger was good but fries were cold so I wouldn't get fries if you can help it. Honestly what made the experience for me was the employee - he had glasses with beard and was...Read More

$10–20Atmosphere: 5Fries, Shackburger

Madison Brown -Google user

2 months ago

They busy as hell, but the place is so clean and fast for how overwhelmed they get, never had to wait more then 15 minutes, me and my friends server ojani, went above and beyond to keep the area around where me and my friends...Read More

Atmosphere: 5

Vinnie _ -Google user

2 months ago

Well service by Cameron, we had a Dubai milkshake he was very helpful with some advices. Will be back!!!

Мартин Димитров -Google user

2 weeks ago

Dan S. made my Shake Shack visit outstanding! He was friendly, helpful, and gave great menu recommendations. The ShackBurger was juicy, the fries perfectly crispy, and the shake rich and creamy. Great food paired with amazing service—Dan really went above and beyond!

Dine inLunch$10–20Atmosphere: 5Fries, Shackburger with Fries and a Lemonade, Shackburger

Maya Daaboul -Google user

2 weeks ago

Dan was very welcoming to us when we arrived at Shake Shack! He was very nice and asked us numerous times if we needed anything else! We appreciated his service.

Allie A -Google user

3 weeks ago

Dan S was AMAZING. Came and greeted us while ordering and was so personable & funny, he was constantly cleaning the dining area and asking people if they needed refills and clearing their empty plates, man deserves to collect tips & a raise! Puts his...Read More

Take outBrunch$1–10Atmosphere: 5

Rosangel Herrera Vazquez -Google user

2 weeks ago

The food was so good, and the service also very good and attentive. Dan S was the best, you can tell he loves his work and is very funny. Definitely coming back 😊

Atmosphere: 5

Dave Thomson -Google user

4 months ago

The food was excellent. The burger tasted amazing and I think the fries are among the best I’ve ever had. I was genuinely impressed. But more than that, I was impressed by the service. As a shake shack noob, I didn’t know what to get....Read More

$1–10Atmosphere: 4Fries, ShackburgerLoud, but you can still talkIndoor dining area

Amy Green -Google user

4 months ago

I stopped in during a con, and was very pleasantly surprised at the quality. The food here tastes REALLY good, and they have some unique options, including things like a delicious banana pudding shake. The service was good and efficient too.

Sigma Boi -Google user

3 months ago

Today when I was shopping with my daughter Star she had to go to the bathroom and we chose this magnificently overwhelming place. We got a milkshake there which as my daughter said was good but then we had to go to the doctors after...Read More

Allison Navarro -Google user

2 weeks ago

Dan S was so nice!! You can tell he loves to do his job, I felt very welcomed!!

Food: 5…

Features

Service options

Outdoor seating

Delivery

Takeout

Dine-in

Highlights

Fast service

Popular for

Lunch

Dinner

Solo dining

Accessibility

Wheelchair accessible seating

Wheelchair accessible parking lot

Offerings

Alcohol

Beer

Coffee

Comfort food

Late-night food

Organic dishes

Quick bite

Dining options

Lunch

Dinner

Dessert

Seating

Amenities

Restroom

Atmosphere

Casual

Trendy

Crowd

College students

Groups

LGBTQ+ friendly

Tourists

Transgender safespace

Planning

Usually a wait

Accepts reservations

Payments

Credit cards

Debit cards

NFC mobile payments

Children

Good for kids

High chairs

Kids' menu

Parking

Paid street parking

Parking

Other

LGBTQ+ friendly

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