I'm disappointed with the service I received from this restaurant. I placed a to-go order, but they forgot to include rice in both plates. When I called to report the mistake, the person on the phone was rude and unhelpful. Despite living 40 minutes away,...
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I'm disappointed with the service I received from this restaurant. I placed a to-go order, but they forgot to include rice in both plates. When I called to report the mistake, the person on the phone was rude and unhelpful. Despite living 40 minutes away, she insisted that I return to the restaurant to pick up the missing rice.
The owner needs to educate their staff on providing better customer service. If the representative is unhappy with her job, she should consider changing her attitude or career.
The food was great, as always, but the poor customer service overshadowed my experience.
Service
Take out
Meal type
Lunch
Price per person
$20–30
Food: 5
Service: 1