WILL NOT BE GOING BACK.
Now I would like to share my experience here for the first time in 3 years being out to this establishment on January 29th 2025, my birthday at 2pm I called the Saito Japanese steak house in wellington florida and spoken...
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WILL NOT BE GOING BACK.
Now I would like to share my experience here for the first time in 3 years being out to this establishment on January 29th 2025, my birthday at 2pm I called the Saito Japanese steak house in wellington florida and spoken with a lady name Jay and the manager margaret, i asked questions on the hibachi also organizing a birthday for myself celebrating me and my wife for 7 years of marriage and 4 other guest, me being the birthday boy, I (Birthday Boy) am paying $275.00 for the venue was promised a little desert and a song and at least recognition from a recommended chef called pam(Never received the referred chef) that was referred by Jay whom i was speaking to at the time 4 hours prior to the visit to habachi, I was treated very very poorly as far as service, my family was rushed beyond measure to order , Eat and all around very uncomfortable,one of my guest even had her rice taken and packaged in a Styrofoam container by the server(lady)i was trying to explain that I was the birthday boy plus my other party stating that it was my birthday was rudley overlooked that it was my birthday which Jay had promised that they were going to at least recognize my birthday never came , already disappointed I was finishing up my rice my plate was taken from me to early and couldn't enjoy the company I paid for to sit with and dine with and not only that everyone else's birthday was being sang while I was left being rushed and just feeling very unappreciated , also charged me a $20 Sharing charge on a millennium meal this was one of the most absolutely terrible experience for me i felt like I was tricked and robbed out of the gratuity and my $275.00 experience which I paid them in $1 Dollar bills this is my account of the experience i will never return now for the food it was 3 / 5 hopefully I can get a Call from managment would like to talk to them I truly felt i was taking advantaged of ,also PLEASE ID PATRONS THAT ORDER ALCHOLIC BEVERAGES (if they would have checked my ID they would have known also another way that it was my birthday) let alone the chef mingled with everyone else except for the birthday boy IN CONCLUSION I PROVIDED A RECIEPT TO SHOW YOU I ENDED UP DOING A TRADITIONAL BIRTHDAY AT HOME I WENT TO PUBLIX AND BOUGHT A BIRTHDAY CAKE AND CELEBRATED AT HOME $300 LATER
FOOD 4/5 -cooked and seared to perfection, seasoned well
Service 2/5 - Was charged $20 Sharing Charge on a millenium dinner (Misrepresentation),Rushed service,lack of communication, (manager:Margaret) ,Lack of Verifying ID for selling Alchohol
Atmosphere 1/5 - server (Lady) Attitude(Annoyed),Chef(Quiet,few habachi tricks )
Service
Dine in
Meal type
Dinner
Price per person
$50–100
Food: 4
Service: 2
Atmosphere: 1
Recommended dishes
Miso Soup
Parking space
Plenty of parking