Rosa Maria's Mexican Food in Highland

My husband snd I go to Rosa Maria’s every 3 weeks or so. We like going to the one in Highland better than Redlands. The one in Redlands where we live, they would start cleaning, sweeping, and putting chairs on the tables while people are still eating, 20 minutes before closing. They need to start cleaning up when they close and there aren’t customers in the restaurant. The Highland location is larger and they don’t start cleaning up while people are there eating. The food is great and service is fast and the staff is courteous. I usually get the # 5 which is a meal of one chicken taco and a cheese enchilada, beans and rice. Service Dine in Meal type Dinner Price per person $10–20 Recommended dishes Taco, Cheese Enchilada

This is a very nice Mexican food restaurant, the employees were always very nice and very helpful and the food is fantastic, this is one of three Rosa Maria’s foods restaurant, I love their green chili Verde burrito wet style, so if you’re looking for a great burrito and great service then give these people a try, eat local, buy local ,shop local.

This is NOT Authentic mexican food! I was expecting actual Mexican tacos ! Mind you they don't have any condiments like cilantro, onions, lemons etc besides some "hot sauce" that's supposed to be mexican salsa, it taste like water. The meats are limited, only 2 options of meat. The quesadilla was pouring water, soggy mess hardly any cheese.Your better off going to Taco Bell at this point. Service Dine in Meal type Lunch Price per person $30–50 Food: 1 Service: 4 Atmosphere: 3

Rosa Maria is my go to place to eat dinner every time I get an opportunity when I’m working at the clinic. I get classic service every single time. Everyone has been helpful, but especially Sophie and Bonnie, who have been incredibly helpful, kind, and loving. I am a huge fan and will continue to be a fan of Rosa Maria’s. Food: 5 Service: 5 Atmosphere: 5

I went to Rosa Maria's #2, located on Boulder Ave. in Highland for the first time today, Friday, March 8, 2024 at 4:55pm (receipt attached). I ordered a chile relleno burrito. I asked if they can add carne asada and Oscar, the cashier, said they can only add pork or chicken. I told him no thanks I just want the Chile relleno. As I was driving home eating my burrito in traffic, I came across what felt like meat. To my dismay, I look down and see what looks like pork meat (picture attached). For religious reasons I do not eat pork and have not had any for more than 5 years. I called the establishment and spoke to Alex and she said they can issue me a refund and replace it with something else for my hassle of time and gas. I don't live in Highland so I had to get off the freeway in heavy Friday afternoon traffic. I went back and found out from Alex that they don't ask customers if they want chicken or pork . They assume that if a customer orders a "chile relleno burrito" that they want pork in it. They don't bother to ask customers. I asked Alex, how was I supposed to know that? I am a brand new customer, so how was I supposed to know that is how Rosa Maria operates? Not to mention, I did tell Oscar that I only wanted a chile relleno after he told me that they don't use carne asada, only pork or chicken. I told him I only wanted the Chile relleno. I am so upset and absolutely shocked that such a large establishment with multiple locations can be so unprofessional, unethical, careless with their menu, terrible customer service and sloppy food preparation. There are many people that don't eat pork for religious reasons and it is NOT okay for them to just ASSUME that everyone is down with eating pork when you order a "Chile relleno burrito." The menu states we have an option for chicken OR pork but the employees do not bother to ask, they just assume you want pork when you order a "Chile relleno burrito." To void this problem they should consider being more specific and clear on their menu and have a category on the main menu just for pork burrito and a category just for chicken burrito written out. Currently they just have Chile relleno written on the main menu with very small font writing at the very top of the menu saying chicken or pork inside parenthesis. But it doesn't matter because the cashier Oscar never asked me which meat I wanted and he never confirmed with me what meat choice I would have. The number they give you for your order doesn't have anything on it except for the number. The receipt they gave me doesn't say exactly what I ordered either (attached picture of receipt). So there is no way I would have known that they were going to give me pork. This isn't right to mislead customers. They have to be direct and clear with their communication. The cashier can't just decide for themselves what customers will have to eat. They MUST obtain CONSENT from the customer ALWAYS. Alex mentioned when I returned for my money back that their green sauce also has pork in it. She wanted to give me another burrito and she refused to give me anything else, so again she mislead me because that is not what she said over the phone. I do not trust their food preparation anymore because it sounds like they just add pork so carelessly to their food. I turned down another burrito from Alex and I just got my money back. Needless to say, I will NEVER return to any Rosa Maria establishments and I will be advising people not to go there. I lost my time, my gas, missed an important meeting appointment, and walked out feeling violated of my religious convictions. Feeling so angry 😡 and extremely disrespected from my first experience at Rosa Maria restaurant. The way they mislead with their menu and their horrific customer service should be illegal. Service Take out Meal type Lunch Food: 1 Service: 1 Atmosphere: 1 Recommendation for vegetarians Would not recommend Vegetarian options They do not respect vegetarian options. In fact, they add pork or lard to a lot of items on their menu without disclosing. Dietary restrictions Beware, they add pork to things and don't inform the customer.

This absolutely the best food for the person who likes to wait an hour for their food. The food is very delicious if you like plain and bland Mexican food. The burritos are filled with nothing but rice and beans no meat at all. I would never recommend this place to someone I love, only my enemies deserve this type of food. Not authentic at all Service Take out Meal type Lunch Price per person $30–50 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes Extra Large Garbage Burrito, Taco, Garbage Burrito

Normally we love this place, like getting it once a week sometimes two times. Well last night we got some and it wasn’t anything close to what we’re used to. The meat was chunks that weren’t the same, portions were different. And the taste was completely off almost the entire quality of the burrito was in question, the xl wasn’t quite hitting how it normally does and on top of it we both got sick nearly immediately after. Price per person $10–20 Food: 1 Service: 4 Atmosphere: 4

The food is not as it was in past.. use to love this place . Then on top of it. Three different family members not all same visit or in same house hold got sick after eating the food. Seemed to be beans in burritos. Two different people all bean burrito. One had beans in burrito. Latest one last night. Other two in recent past. Stomach pain nausa diarrhea in some of those who ate it. We assume beans. As other family ate same thing no beans. And no problems. One came back and ordered all meat burrito. Again got sick. So no more dining here. They need to investigate into this .. UPDATE> MANAGER WROTE SAID TO CONTACT VIA EMAIL. I DID! NO REPLY. I guess don't care! Service Take out Meal type Dinner Price per person $20–30 Food: 2 Service: 3 Atmosphere: 2 Recommended dishes Taco