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Regal Buffet in Lewisville

Name: Regal Buffet in Lewisville
Address: 251 N Stemmons Fwy, Lewisville, Texas, 75207, US
Price range: $
Rating: 4.1

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4.1 (2778)

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Regal Buffet is a buffet restaurant in Lewisville, TX.

Regal Buffet Review Summary

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4.1

(2778 Reviews)

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Debby -Local Guide

a year ago

Good variety and value. The differentiation and attraction for me is the Mongolian grill. Love the ability to customize my meal. Sushi, salad, peel and eat shrimp, appetizers, 3 tables of various entrees plus dessert tables. The soups are just okay and desserts somewhat funky...Read More

Food: 5/5Service: 4/5Atmosphere: 4/5

Leonel Solis -Local Guide

3 months ago

Food was really good and filling. The place is beautiful and really clean. As soon as you walk in you’re greeted with a chocolate fountain which honestly looked amazing. Had a bit of everything but there was a few things I wasn’t able to try....Read More

Food: 3/5Service: 5/5Atmosphere: 5/5

Christian Williams -Local Guide

2 years ago

I’ve been coming here semi-regularly for the past two years. I tried sushi for the first time at Regal Buffet; it’s not the best, but it’s not the worst. Decently sized place. It’s not too loud or noisy. They have a good a selection, with...Read More

Giovani Rodriguez

4 years ago

So I came here on a Sunday to eat with my buddy yea never again. The sushi was horrible they let the food sit out to long because they can't sell it on time or fast enough. They keep turning the food over every hour to make it look fresh to customers coming in sad really. I honestly give this place a thumbs down and someone needs to close this place asap.I really think there priced to high for the quality of the food they are selling basically dried good turned over several times to make it look fresh. Look even there sushi is dry smh. I will never come here again or my family. The customer service is good the manager had some kind of attitude telling me if did not like it to go somewhere else. Well I sure will not for nothing with that kind of service never again. I did mention I was going to put a little comment on here for him. I figure if you come in here look at the food for yourself you will see old and turned over nasty. They Don't Really wiped out the table so I could either. I've just wanted to mention to everyone that this is not the first time this happens. I will periodically go to this Buffet and exposes the issues & Shenanigans that I see again this has not been the first time so probably the 10th and 20th time. When this place open in the beginning it was different they truly do care food was amazing prices were good for the quality. No matter what after that things went downhill and they continue to go downhill from what I see. Whoever commented on this is only trying to save it right now. Because he knows that they are not up to standard.👇👇👇👇👇👇👇👇👇👇👇👇👇👇👇👇👇👇👇👇👇👇👇👇👇👇👇👇👇👇I tried to give them a chance to bring it back. But as you can see it's still happening years later. I usually don't like putting a comment like this considering it takes a lot for me to do this. I don't like the animosity or the drama. But when a business owner forgets about the fact that they are feeding human beings and it's all about the money we have a problem. Here's another thing they don't have good reviews if you can go I checked this on Google you will see. I bet you all the people that comment good reviews are their own people. They don't have a good selection of food for that matter very small with bad quality what can you expect. I hate to be honest but honesty is the best policy. I'm not the only one commenting this you can actually see the comments for yourself. I feel bad for some of my Latino friends that go there who do not look at these comments and the quality that they are eating is Boo Boo!💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩❌🍱🍣❌🍣🍱❌🍣🍱❌🍣🍱❌🍣🍱🆘🆘🆘🆘🆘🆘🆘🆘🆘🆘🆘🆘🆘🆘🆘💀🙊💀🙊💀🙊💀🙊💀🙊💀🙊💀🙊💀

Jeannie Magdans -Local Guide

a year ago

BUGS CRAWLING IN THE FOOD! Last night was my first visit ever. I was not impressed with any of the food, so I went to get fruit. I was HORRIFIED to find a live ant crawling around in my pineapple when I was near finished...Read More

Food: 1/5Service: 1/5Atmosphere: 1/5

Michelle

a year ago

Had a take out order of shrimp fried rice for my lunch. Opened the container and just from the smell alone I could tell the food was spoiled. Called them and received no answer. I work and was unable to come that same day since they close before I get off, so I showed up 3 days later on my off day with the same container in my lunch bag to tell them about the food. They were very kind up until I mentioned the spoiled rice. Then it felt like they were on defense mode. The lady at the front goes “why didn’t you call?” I told her I did and she checked her “call log” and said I didn’t. So I read her the phone number from my call log to see if it was correct number. she admitted that that’s the correct number but since she couldn’t find me in her call log, she then proceeds to tell me she didn’t still receive a call even though I just showed her. To make matters worse she refused to give any kind of solution. I wasn’t even asking for a refund at the time just for them to remake it since it was good the last time. She shakes her head no that she won’t tell them to remake the food just because I didn’t come in person the same day. Yet I called and no one picked up. Then suddenly so many of the employees came up and surrounded me not saying a single word just staring making me feel extremely uncomfortable as if I’m making a big scene which I wasn’t at all. I didn’t know it was a big deal to remake a simple rice. Don’t recommend this place at all. From other reviews, the food sits out long no longer being fresh and apparently it’s your fault if you find any fault with the food. Won’t come back here again! Terrible customer service. I recommend dragon express down the street or Hoi Mei in Dallas area if you’re taking out or need to stop lunch.In response to stores comment:I wasn't going to give a response, but I will not tolerate you lying on my name! Wow! Ask your employee! I read and showed her the call log with your company’s phone number and she indeed confirmed it is your restaurant's number! I placed the order this Tuesday which I told your employee. I’ve attached proof since you need it so bad. Your employee said I wasn’t on the “record” even though I gave her every bit of information possible and she still said my order didn't pop up then completely stopped checking. Now you’re saying I'm now on the record and you found my order all of a sudden. You're contradicting yourself. Which is it? If you actually spoke to me in person you would’ve gotten your facts straight. My father ordered 5 portions of food last Friday for the family. Nothing was wrong. BUT THEN on Tuesday 9/26/23 I ordered one singular shrimp fried rice bowl for my lunch which I again told your employee. The rice for my lunch is the rice that smelt rotten. You indeed have the right to defend your restaurant and your employee, but blatantly lying to discredit my review is NOT okay. There’s no point contacting you (manager) if this is what I’m going to deal with. What a waste of money. I’ve never been treated this badly before with no remorse. Again for the readers, I don’t recommend coming to Regal Buffet at all. You can clearly see how the staff and manager acts and treats their customers. Dragon Express is the place the go!

Food: 1/5Service: 1/5Atmosphere: 1/5

Daisy Altamirano

a year ago

Wasn’t a pleasant experience at all, attempted to have a good dinner, and had a ball of hair that was cooked into the crawfish dish. This is unacceptable, it was really gross. I do not appreciate the help that was given by the staff, when...Read More

Sourabh Bandyopadhyay -Local Guide

a year ago

I didn’t have high hopes given that most Chinese buffets are sub par. I had heard that it’s better than East Buffet near Irving, which I think is true. It’s definitely a lot more cleaner and service is better. The overall quality is not something...Read More

Julissa Garcia -Local Guide

a year ago

This Chinese buffet has your classics and a great variety of fresh sushi. Everything is well cooked and seasoned well to taste. I enjoy the change in dishes that they have every week or so to keep it fresh. The workers at the grill always...Read More

Food: 4/5Service: 5/5Atmosphere: 4/5

Mike Storms -Local Guide

6 years ago

Lots of different item on the buffet line. The Mongolian Grill was good also. My date raved about how good the chef made her order perfectly and was one of only a few to do the eggs correctly. The location was very busy and they...Read More

Angie Carrasco

3 years ago

Very disappointed in this restaurant. First, food was bland. Second, my children ages 5 and 7 were charged 1 penny less than an adult! $13.98 for ages 5 and 7 plus drinks were over $15 per kid!! Excuse me they don't even finish 1 plate...Read More

xiaoling wang

8 months ago

Food: 5/5Service: 5/5Atmosphere: 5/5

Josh Yen

5 months ago

best buffet ever, my tummy was super full in the end and well deserved my love. all staff and service are super nice and was greeted to my table fairly quickly. the restrooms are clean. tables and seats are very clean and the food is...Read More

Food: 5/5Service: 5/5Atmosphere: 5/5

Jason Wickens -Local Guide

2 months ago

Food is ok, some is better than others. The Mongo Grill is awesome and those guys do a great job..hot fresh. The other hot table food is ok. Standard buffet style Chinese food..the sushi is really good. Fresh sushi. The Wait staff is attentive and...Read More

Food: 2/5Service: 5/5Atmosphere: 3/5

jeff ramsey

5 months ago

I generally get two full to-go trays of my favorites, eat at home. Their selections are always fresh, plentiful, and if an item is getting low they're right on it getting it replenished. Two trays run $21-26, I can get a couple of good meals...Read More

Food: 5/5Service: 5/5Atmosphere: 5/5

Efrayn Hernandez -Local Guide

8 months ago

Cook dumps food on top of old food. Piling it high even when it isn’t busy. You have to follow FIFO!Very oily and since they never take out the old food you might get an oily hot bite and then an old cold bite the...Read More

Food: 1/5Service: 1/5Atmosphere: 1/5

Adam Drilon -Local Guide

9 months ago

This is an honest review. I ate there tonight for the first time, and the best thing there is the pizza. Sushi was bland, beef and broccoli was bland, the fried rice was bland… Everything tasted like it was a couple days old. I thought...Read More

Food: 1/5Service: 4/5Atmosphere: 3/5

Michelle Verbosh

7 months ago

If you just want food and you don't care what it tastes like, sure, you can go to this restaurant, BUT if you really enjoy good Chinese food, I would not recommend this restaurant. None of the food tasted fresh. It all tasted some sort...Read More

Food: 1/5Service: 5/5Atmosphere: 4/5

Jay C -Local Guide

8 months ago

I found out about this place from a television ad, so I decided to go check it out. I got a table and grabbed a plate, and got to indulge in some very delicious food. There is a wide variety of foods which I find...Read More

Food: 5/5Service: 3/5Atmosphere: 4/5

Ricardo Luis -Local Guide

7 months ago

The food was really good, but the staff... Firstly, a bald Asian guy rushed us to order drinks, then he asked my father-in-law about the age of my brother-in-law after being told he was 9. He then went to ask the kid if he was...Read More

Food: 5/5Service: 1/5Atmosphere: 5/5

yuk cheung -Local Guide

7 months ago

Food is very mediocre. No selection for children. Not even pizza. Service super poor. I haven’t even eat yet. I was getting food for little ones and server automatically gave me a check. As I told her I get them situated. For highly military...Read More

Food: 1/5Service: 1/5Atmosphere: 1/5

Just A Girl Michelle

10 months ago

Pretty decent buffet. Nice variety, everything was fresh, staff was friendly, and the place was clean. Decent seafood options and Chinese food variety. The only tiniest suggestion would be... it would be nice to have more ice-cream topping options. But that's not really the point...Read More

Food: 5/5Service: 5/5Atmosphere: 5/5

Patricia Brown

8 months ago

They have so many dishes that everyone will be satisfied.Since my husband and I are Seniors the absolute best price if you look at the bulletin board that post their prices for kids, adults, Seniors, days n hours. For us Monday-Thursday between 3:30 - 5:00...Read More

Food: 5/5Service: 5/5Atmosphere: 5/5

Gary Dear

8 months ago

The sushi is freshly made and the Wasabi as well. The Mongolian grill they have is spot on and we'll managed. The servers are polite and of good humor The price to fed a group is reasonable. The sauces at the grill are in...Read More

Food: 4/5Service: 5/5Atmosphere: 5/5

Abel Rivera

9 months ago

Don't bother. If you're in the area, just find another place besides this one.Thanks for the response, I will address those concerns here; the rice was not nice. The flavor and smell were a little off. The hot sauce was not saucin. It had a...Read More

Food: 1/5Service: 1/5Atmosphere: 2/5

Noel Alvarado

a year ago

I reserve five star reviews for experiences that surprise ,All of the food was fresh and well-made. We really enjoyed the variety and quality. Generally a Buffet has one of the two, but not both, however, Regal buffet had both variety and quality. It was...Read More

Food: 5/5Service: 5/5Atmosphere: 5/5

G Parks

a year ago

Food was fresh and at a good temperature. The soups could of been hotter temperature. A lot of food to choose from. The price $16.99 a little high for lunch. I would recommend this place to people to eat at. Restaurant was clean. Didn't see...Read More

Food: 4/5Service: 4/5Atmosphere: 4/5

Anime Aiko

a year ago

I liked the prices, the staff and the atmosphere but I got one hell of a stomach ache the moment I finished eating. I don't know if it's food poisoning or not but my gut keeps making unpleasant sounds and it hurts. I think the...Read More

Food: 1/5Service: 5/5Atmosphere: 5/5

M McKinzie -Local Guide

7 months ago

We enjoyed our visit. This is a good Aisan buffet. Food was all fresh, and the steam tables were actually steaming!Pricing is good as well.

Food: 5/5Service: 5/5Atmosphere: 5/5

Eric Jasuta -Local Guide

a year ago

The food was definitely above average for a buffet. I liked the atmosphere, but this place was packed. That signaled to me the food was good. The only thing that stood out was the bizarre layout of the Mongolian buffet line. I didn't know where...Read More

Food: 4/5Service: 5/5Atmosphere: 4/5

Features

Service options

Delivery

Takeout

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Highlights

Fast service

Great dessert

Great tea selection

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Wheelchair accessible entrance

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Quick bite

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Casual

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Accepts reservations

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Good for kids

High chairs

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Free parking lot

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Regal Buffet in Lewisville

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Regal Buffet Review Summary

Reviews & Ratings

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Features

Service options

Highlights

Popular for

Accessibility

Offerings

Dining options

Amenities

Atmosphere

Crowd

Planning

Payments

Children

Parking

People Also Search

Contact

Regal Buffet in Lewisville

Contact

About

Regal Buffet Review Summary

Reviews & Ratings

Leave a Review

Features

Service options

Highlights

Popular for

Accessibility

Offerings

Dining options

Amenities

Atmosphere

Crowd

Planning

Payments

Children

Parking

People Also Search

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