Wow. Walked in at 9:30pm today on a Saturday and waited at a table for 15 minutes for service before giving up, getting our own menus and asking someone for some help. The waitress was too busy cleaning up, texting and wandering around to...
Read MoreWow. Walked in at 9:30pm today on a Saturday and waited at a table for 15 minutes for service before giving up, getting our own menus and asking someone for some help. The waitress was too busy cleaning up, texting and wandering around to even acknowledge us. When I went up to her and asked if we have service or needed to order from the bar, she said “for what?” ..uhhh to get food a drinks from your establishment? Anyway, she finally came over and took our order. We got a bunch of seafood and some appetizers and at this point it was 9:45pm. At 10:05 someone came to our table with our food ticket and told us, sorry the kitchen is closed. I told her we ordered before 10pm, on advice from said server to get the order in before the kitchen closed. On top of that we had already waited over 20 minutes for someone to even take our order. She apologized, and I know it was not her fault but it was still frustrating. If we had been greeted or even acknowledged when we arrived this wouldn’t have even been an issue. We hung out to finish our drinks and go find food elsewhere and they came out with our appetizers. Apparently the cook made those and then peaced out, leaving them on the line. I’ve been wanting to try this place for a while and my friends and I just wanted some crab and margaritas and maybe some decent service. Your marketing employee is great and gets people in the door but I’m not sure my friends and I, or anyone else for that matter, would come back after this experience.
Edit: Owner claims this is a false review, so I’ll attach photo proof our server downing boiled shrimp in the back while we were waiting for our check, or any further service for that matter. Accountability is key, a simple apology and understanding from ownership goes a long way.
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 1
Outdoor seating 
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