Update: I like to update reviews if I use a service again because sometimes a first opinion can be somewhat faulty. The reason I changed this review to 5 stars isn't just because of the food, its mainly the crew working in the store. I...
Read MoreUpdate: I like to update reviews if I use a service again because sometimes a first opinion can be somewhat faulty. The reason I changed this review to 5 stars isn't just because of the food, its mainly the crew working in the store. I wish I had their names but I have spoken to the main 3 people I see there and they are amazing! I do know the manager is Ernie and he is really spectacular. He seems to work all the stations at one while keeping everything sterile, with delicious food and a contagious smile. His personality make driving there more than worth it (piping hot food doesn't hurt!). They are completely on top of things. Friendly, courteous, speedy service everytime I go. Part of what ruined my first experience was the delivery and getting cold food. I go pick it up now and they know the name of the order and who I am when I walk in referring to me by name. When my husband picks it up they always ask about me. That kind of service is almost unheard of these days and definitely earns 5 stars!
First time to order Pizza Hut in about 10 years! I used the app to order for delivery. It was easy to use but didn't have any options for special instructions, at least not on the items I ordered. I got 8 boneless wings for their Wing Wednesday special at $.60 each. I also used their 2 for $5&up deal. 10 breadsticks was just $5 when on their menu 5 were priced over $5. The trick is you have to buy 2 items, so we also added the chocolate chip cookie for $5.
The text notification kept me up to date and they showed on time for delivery. I had paid thru the app but tipped in cash so I didn't use their contact free delivery service. The food was much better than I remembered, though the breadsticks were delicious as always. The main issue was I live only 1 mile from the store and the food was cold. My food must have sat and waited for other bigger orders to make it worth their trip but I paid for my food and the $3.50 delivery fee too! I would have enjoyed my food much better if we didn't have to reheat it to eat. This was a test order for us to see if Pizza Hut had improved over the years. Their menu has grown including a wide variety of items, mimicking Dominos sort of. However for a first time to try getting cold food when it's only a mile trip is a deal killer for me. We are going to have to rethink our return to Pizza Hut.
No-contact delivery 
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