I had a fantastic experience with Piatto Pizzeria, even after a small hiccup with my carryout order. My online order didn’t show up in their system, and after waiting for a while I checked in with the manager. She was extremely polite, professional, and thorough...
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I had a fantastic experience with Piatto Pizzeria, even after a small hiccup with my carryout order. My online order didn’t show up in their system, and after waiting for a while I checked in with the manager. She was extremely polite, professional, and thorough assisting and fired everything up immediately.
A couple of days later, the owner personally called me to get to the bottom of what happened and went above and beyond by comping our meal. The pizza was absolutely exquisite and the cannolis were incredible—easily the best we’ve had. My wife, who was waiting at the hospital with our newborn, said it was “worth the wait!”
This kind of customer care is rare, and it shows how much Piatto values their guests. We’ll definitely be back, not just for the delicious food but also for the outstanding service. Highly recommended!