Reviews (332) 213-3965 Call Direction Website Photos About
Call Direction Website Reviews

About

Panera Bread is a bakery in New York, NY.

Panera Bread Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review
3.4
(153 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Arihant Jain
Arihant Jain -Local Guide
5 months ago
I came here in recommendation of my friend and tried tomato soup, toasted garden caprese sandwich. I did not like sandwiches but the soup was good though it was a bit thick.Staff is really good and menu have lot of options. If you are vegetarian...Read More
Food: 3/5Service: 4/5Atmosphere: 4/5
Disha Goswami
Disha Goswami -Local Guide
a year ago
This is a brand new Panera, very excited to have it near my home! Beautiful interior decor and great vibes. Ive been going to Panera around the nation for 2 decades and I absolutely love it. I got a hazelnut coffee with Asiago cheese bagel...Read More
Food: 3/5Service: 4/5Atmosphere: 5/5
Carlos Echavarria Gonzalez
Carlos Echavarria Gonzalez -Local Guide
a year ago
Only 5 chairs and no bathrooms.It is basically for collecting homes.
Service: 3/5Atmosphere: 1/5
K VC
K VC -Local Guide
5 months ago
3.5Located in the Hearst Building. This Panera location is spacious but has no table seating, except about 5 tall stools by the window. We got 1 of them so one of us had to sit on the ledge. It is bright and clean. More for...Read More
Food: 3/5Service: 4/5Atmosphere: 4/5
Gun Youm
Gun Youm -Local Guide
a year ago
Food: 5/5Service: 5/5Atmosphere: 4/5
Martin Leonard
Martin Leonard -Local Guide
a year ago
Review is not about the food or drink which was ok and what you would expect from such an establishment. What prompted me to write this is the ordering to collection system they have in place. Amazing integration of tech that enables them to serve...Read More
Food: 4/5Service: 5/5Atmosphere: 4/5
Zea Ramirez
Zea Ramirez
a year ago
Most hostile designed Panera I’ve been in. I guess Panera has changed it’s values from providing comforting seating for people, and instead has a 5 measly stools in the entirety of the store. I assume it’s because corporations hate providing free services and can’t extend...Read More
Kitty Modell-Rosen
Kitty Modell-Rosen -Local Guide
2 years ago
11/8/22Stated online to close at 9pm. I arrived at 8:10pm and found the sign on the door (see photo) saying that the cafe is closed, accepting online orders only. So I braved the cold and wind to stand outside of the Panera, which was technically...Read More
Jeannie Hopper
Jeannie Hopper -Local Guide
a year ago
More of a grab and go. Only 5 stools and a barrow bar railing to eat. Food always spot on and a lot of healthy choices.Vegetarian options: Breads, soups, salads, warm grain bowls
Food: 5/5Service: 5/5Atmosphere: 3/5
Aatqa
Aatqa -Local Guide
5 months ago
Great grab & go spot! The employees are nice and accommodating. I love this for weekday dinners.Pros: fresh, healthy food, convenient location, and nice employees.Cons: not much seating and sometimes orders can be wrong (in a minor way). But they're willing to help if you...Read More
Food: 5/5Service: 4/5Atmosphere: 3/5
Sharon Speer
Sharon Speer
a year ago
I had an Asian salad and a lemonade and it cost $21!!! It tasted ok but $21??? Come on!The place is clean and new but they have a limited amount of stool seating. They need tables. The killer was they DO NOT HAVE A BATHROOM!!!!...Read More
Food: 3/5Service: 3/5Atmosphere: 3/5
Eliana Leder
Eliana Leder -Local Guide
a year ago
The food is good but the lack of seating leaves me and whoever I'm with feeling uncomfortable throughout our entire visit every time we come here. It's a pretty large space and there are only 4 seats for everyone that stops by. It wouldn't be...Read More
Food: 3/5Service: 3/5Atmosphere: 1/5
Carmen Elizabeth (Pax Carmina)
Carmen Elizabeth (Pax Carmina) -Local Guide
2 years ago
This is a qualified review for reasons you wil see shortly.This is a relatively new location. I’ve only been there once and hope to return once they’ve fixed their flow; I’m only giving it three stars for now.The young lady at the register was awesome,...Read More
Randall Stempler
Randall Stempler -Local Guide
2 years ago
Another great Panera Bread, but no place to sit. Great only for take-out. At least add stools for the limited, small, standing counter. They only had half a cup of the coffee that I wanted and I requested more, but since there was no place...Read More
Елена Мангуткина
Елена Мангуткина
10 months ago
Terrible place!!! I came first time to the place and was shocked when woman at the register was in rude way and started yelling to me instead of explaining how works their system. Impolite (probably spanish speaking) women and very unpleasant! I never came back...Read More
Service: 1/5Atmosphere: 1/5
Kimberly Hoskinson
Kimberly Hoskinson
a year ago
Wow. I've never waited so long for a latte. Was here opening day and it was slow, but understandable. Came a few days later, there were 5 employees and 3 customers, and it took even longer. The "track your order" screen is obviously on a...Read More
Michael J. Rossano
Michael J. Rossano
a year ago
This “cafe” needs to be shut down by the company who owns this brand. The design of the store is completely inadequate for the volume in midtown Manhattan. Customers are promised pick up times that are impossible for staff to deliver on. There is inadequate...Read More
Ellie Carrasco
Ellie Carrasco
2 years ago
I have to admit Panera is one of my favorite places to eat. I just moved around here and I am honestly very disappointed. The customer service etiquette is an issue as well as their ability to manage orders efficiently.On this day I decided to...Read More
Jason Schneider
Jason Schneider
a year ago
Panera continues to be the worst at order accuracy and I eat at a lot of fast casual brands. My sealed bag was missing the brownie, the side baguette, and the side sauce. It's a problem with all NYC locations which continue to feel...Read More
Yvette Rivera
Yvette Rivera -Local Guide
a year ago
I normally love Panera I order the same sandwich every time. This is the first time I tried a NYC (Manhattan) location. It was awful it didn’t even taste like the same sandwich I’ve been eating for years. No flavor only spicy pepper flavor. Very...Read More
Thi Carv
Thi Carv -Local Guide
2 years ago
This place is awful. It just opened and staff is undertrained (rude). I wanted for 3 minutes in front of the counter and someone finally said “if you want it faster you should use the the screen to order”. “No human contact”.I finally waited...Read More
Aly Abdelaziz
Aly Abdelaziz -Local Guide
a year ago
The place is awkwardly designed. And the worst part for me was that I used the machines to order bread and get it sliced. I got my order and only because I asked, it was not sliced and I was told they removed the machine......Read More
Food: 5/5Service: 3/5Atmosphere: 1/5
Adam
Adam
a year ago
I had the Buffalo chicken melt. 1st time, which will also be my last. I wish I can upload a picture of how the portions came out. The was as thin as a slice of ham, but in chunk form. The onions which surprised...Read More
Food: 5/5Service: 1/5
Adriane Wong
Adriane Wong
2 years ago
If you want anything here, you better place that order 2 days in advance because the wait is outrageous. I placed an order on the app for a cup of black coffee, not a cappuccino or latte, good old black coffee that’s already made. For...Read More
Rami Bee
Rami Bee
2 years ago
while waiting a long time for a soup i sat at a windoe ledge and some personel maye mangement decided to boldly take a picture of me. Made me very uncomfortable as a women of color since a non brown female sitting at door...Read More
Michael Sheridan
Michael Sheridan
2 years ago
I’ve been to Panera dozens of times but this location was unbelievably slow. I waited about an hour for my food (order wasn’t even correct) and the staff was in absolutely no hurry despite the location being packed with people waiting. The staff definitely had...Read More
In Sha
In Sha -Local Guide
a year ago
We took family feast menu. It was more than enough for 4 persons. Recommend! Value for money.Kid-friendliness: Kids like it 😊
Food: 4/5Service: 5/5Atmosphere: 5/5
Kadri R
Kadri R -Local Guide
a year ago
Super place, good drinks and food and very super girl at the checkout! Soon again!Wheelchair accessibility: No steps and low checkout
Food: 5/5Service: 5/5Atmosphere: 5/5
Вольдемар M
Вольдемар M -Local Guide
6 months ago
Love Panera Bread and their drink subscriptions. But for some reason there is no longer a single cafe left in Manhattan where you can eat inside the establishment. Takeaway only everywhere.It’s the same here too, there are no full tables. And so, a nice cafe,...Read More
Food: 5/5Service: 5/5Atmosphere: 3/5
Edo Cryst
Edo Cryst -Local Guide
a year ago
It has 5 chairs to sit on, there is one on 5th avenue, near empire satellite that has tables if you go in a group. It's a Grab & go.Helpful employees but could use the lobby space better.Wheelchair accessibility: Wide, low-angle ramp. Assistance needed to...Read More
Food: 4/5Service: 5/5Atmosphere: 5/5
רחל מורג
רחל מורג -Local Guide
a year ago
nice placeGood coffee and good pastriesWe didn't eat sandwiches or food thereLooks good selfe serviseIf you need help, not too many helpersTake care of yourself because it's self-serviceEven if you are a tourist
Food: 3/5Service: 2/5Atmosphere: 3/5

Features

Service options

check icon No-contact delivery
check icon Delivery
check icon Takeout
Dine-in

Highlights

check icon Great coffee
check icon Great dessert

Popular for

check icon Breakfast
check icon Lunch
check icon Dinner
check icon Solo dining

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible seating

Offerings

check icon Coffee
check icon Comfort food
check icon Healthy options
check icon Quick bite
check icon Small plates
check icon Vegan options
check icon Vegetarian options

Dining options

check icon Breakfast
check icon Brunch
check icon Lunch
check icon Dinner
check icon Dessert

Atmosphere

check icon Casual
check icon Trendy

Crowd

check icon College students
check icon Family-friendly
check icon Groups
check icon Tourists

Planning

Accepts reservations

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Children

check icon Good for kids
check icon Kids' menu