We absolutely had to write a review about this. We were shocked and couldn’t believe the service. (We still tipped 15$ on a 35$ tab because we are passed industry people)
Our server took a while to bring our sodas, 5 minutes later, he comes over...
Read MoreWe absolutely had to write a review about this. We were shocked and couldn’t believe the service. (We still tipped 15$ on a 35$ tab because we are passed industry people)
Our server took a while to bring our sodas, 5 minutes later, he comes over to let us know he’s sorry that they’re changing the syrup. I said that’s okay, we can have waters in the meantime. He says “oh no, that’s okay. I’ll check on the soda machine.” …. Okay, we can still take waters for now though 😂 Then, after placing the food order, we were waiting 10 minutes before he came over and said, “for dinner are we still going to do soup and salad?” At this point we’re confused.. yes, we already ordered our soup, salad, and 1 meatball on the side. Eventually we got our sodas and salad. We each took a plate of salad, and then asked for Parmesan cheese for our salads. Our server puts cheese on the serving bowl of salad, and then walks away. Leaving our plates of salad cheese-less… okay, I guess…. The soups came. Nice and hot. 5 minutes later, the meatball came. And that’s when we really couldn’t believe it. He brought me a dry, sauce-less meatball on a plate. I mean… who thinks that’s what someone means when they order a side meatball? Maybe if they specifically ask for a dry meatball… but come on. I had to ask for a side of sauce— he said “oh I’m sorry, this is how the meatballs come when we put in for a side meatball.” I genuinely don’t believe that, but okay.
All of these things, aren’t that bad. If just 1 of these things happened through out the course of our late lunch, we would never care. But the entire service was very, very odd. We almost felt like we were getting pranked- like cameras were going to come out. He seemed like a nice young boy, but we felt like we were in the twilight zone. Just confused and almost laughable. The service was definitely juvenile and awkward.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 1
Atmosphere: 3
Recommended dishes
Salad Plate, Zuppa Toscana, And Breadsticks
Parking space
Plenty of parking
Parking options
Free parking lot
Curbside pickup 
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Transportation
Walmart