Been here 3 times, service has always been just ok, but the food was good and the only reason why my family and I keep coming back. However this last time we came in, there was NO one at the counter to take our order,...
Read MoreBeen here 3 times, service has always been just ok, but the food was good and the only reason why my family and I keep coming back. However this last time we came in, there was NO one at the counter to take our order, NO one to greet us when we entered, NO one even paying attention to the door. There was a gentleman in the back area prepping. He went to go find someone to help us, after about 5 min a guy came from a back room pointing to the kiosk directing us to order and pay there. I asked if he could take the order to make things easier, he said no and was a bit rude... I get this day and age where convenience matters. I still would like to think customer service still matters and should take precedence. I’d like to add, if the customer is going to order at the kiosk, there is no reason at the very end of checking out there should be a question about asking for a tip. That’s just adds to the irritation. We should have walked out and never ordered, but we drove 20 min and we out of our way to come here. I enjoy poke bowls, but will have to find another establishment to invest our money in. I initially did this review on Yelp and was still waiting on our order… when we got home the order was WRONG and the poke bowls my daughter and I had were NOT the way we had gotten them before. They were missing quite a few ingredients and the proteins we chose were not correct. With the horrible customer service, didn’t even bother to call or complain. WE WILL be looking for a new place for poke bowls and will not be giving this place any more $$$. Very disappointed.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Delivery 
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