We called in a to-go order and picked it up. When we got home we discovered we'd been given the wrong order. Completely the wrong bag. When we called to let them know, the person we spoke with said the party that had received OUR...
Read MoreWe called in a to-go order and picked it up. When we got home we discovered we'd been given the wrong order. Completely the wrong bag. When we called to let them know, the person we spoke with said the party that had received OUR order had just called as well. They refused to re-do the order because the grill was already closed and my husband had taken a bite out of one of the burgers. They refused to make it right in any way. And the lady got rude on the phone and insisted it wasn't HER fault because she'd read the order slip on the bag to my husband. What she read was "2 bacon cheeseburger baskets". Guess what we ordered: 2 double bacon cheeseburger baskets! Except we ordered one plain and dry and one with Mayo and no tomatoes. Both with tater tots. Instead we got 2 burgers, neither the way we ordered them and cold fries. But it's not HER fault because she read the tag out loud.Sorry but MY money will go to businesses who take care of their customers and who own up to mistakes when they happen. And it won't be going here anymore.
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