Came in late and the place was packed. We were instantly seated, though. You could see the servers were extremely busy, so I assumed it would take a while to be helped. I was absolutely wrong. The general manager Hope came over to inquire if...
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Came in late and the place was packed. We were instantly seated, though. You could see the servers were extremely busy, so I assumed it would take a while to be helped. I was absolutely wrong. The general manager Hope came over to inquire if we had been assisted yet. She took our drink and food order and told us a server would be with us soon.
I order a skinny margarita and the bavette steak. Everything was delicious, but I was more impressed with the customer service. Our waitress Ricky was amazing. In fact, everyone was A1. Many of the wait staff stopped by frequently, without being over bearing, to check in on us. The team effort here was noticeable and above and beyond.
Hope even chatted with us for a bit after our dinner. She is such a lovely person. Management clearly leads by example here and I was thoroughly impressed with the service provided by everyone.
I will definitely be back in the near future. The restaurant ambiance is very nice, too. If you'd like stellar customer service, this is the place to go.