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About

Moe's Southwest Grill is a mexican food in Cortland, NY.

Moe's Southwest Grill Review Summary

The summary was generated by AI, based on reviews.

Pros

Moe's Southwest Grill is a popular spot for a quick and delicious meal. The staff is friendly and attentive, making sure orders are fulfilled promptly. The menu offers a variety of options, including vegetarian and gluten-free choices, catering to different dietary needs. The food is fresh, flavorful, and generously portioned, with the burritos and quesadillas being fan favorites. The atmosphere is lively and clean, making it a great spot for families, couples, and solo diners alike.

Cons

Some customers have reported inconsistent food quality, with a few orders being incorrect or lacking in flavor. The prices can be a bit steep for a fast-casual restaurant, especially for larger groups or families. Additionally, the seating area can be quite small, leading to a crowded and noisy environment during peak hours.

Review Rating Chart

Yelp: 3.5/5

Google Reviews: 4.1/5

TripAdvisor: 4/5

Facebook Reviews: 4.5/5

Zomato: 4/5

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Reviews & Ratings

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3.9
(716 Reviews)
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Samantha King
Samantha King -Google user
a year ago
This place has gotten ridiculous, terrible service, over priced, the female manager at night can’t compose her self as a manager, hung up on me!!!! I called to ask if my to go order could be seperated ( nachos) all I got in my...Read More
Holly
Holly -Google user
2 years ago
This Moe’s is the slowwwwest! From the time my husband got in line to the time he sat down to eat, it took 23 minutes, and there was only 8 people in front of him. That’s utterly ridiculous! Then I went to get ice for...Read More
Andrea Retamar Colon
Andrea Retamar Colon -Google user
2 weeks ago
Went in to get a taco kit after working and running all day, never had an issue doing so in the store. Female manager was very unprofessional and told us that we had to order it online because they couldn’t do it in store. Stated...Read More
Ketty Bocker
Ketty Bocker -Google user
a month ago
I frequently visit this location and it’s always spot on! Upon my most recent visit I did notice some very cool changes! A new salsa bar with all the sauces!!! New color scheme and a new drink machine! Also the tea was back! Just need...Read More
Adriane Hull
Adriane Hull -Google user
2 months ago
Clean atmosphere, hot good food on the spot! My server was well informed. Chips were crispy-yay! Salsa station was clean and stocked with three kinds of salsa, fresh lemons and limes. Drink machine worked. Tables were clean! Great job Cortland Moe’s-you fed my hungry self...Read More
Jennipher Gallerani
Jennipher Gallerani -Google user
2 months ago
I wish I read these reviews before eating here. The management here is a joke. They gave me the wrong burrito so I asked for a refund. The cashier told us they couldn’t take the burrito back since it had been unwrapped and to just “toss...Read More
Anya Linde Henry
Anya Linde Henry -Google user
a month ago
Very poor management. Service sucked. Dirty children who can’t be over the age of ten behind the counter seemingly in the way. At one point one of the dirty kids started using or playing on the register. Not sure if this was Moes I walked...Read More
Chloe Lesnick
Chloe Lesnick -Google user
a month ago
One of the employees had an absolute mental breakdown while I was trying to eat. It was absolutely ridiculous. I even heard racist phrases coming out their mouth. I was shocked that they weren't sent home for it. Sounded like they like hiring people who...Read More
shai-ann jones
shai-ann jones -Google user
a month ago
Terrible food safety/handling. The management thinks they have the right to verbally abuse their employees. Especially with customers present. Its disgusting in there and they need to close the establishment. I also seen someone shooting up in the back then go right back in and...Read More
Walter Carman
Walter Carman -Google user
4 months ago
After purchasing out lunch & paying $33.00 for food that taste a week old we were unprovoked harassed by 2 female employees and a boyfriend that literally took our food away. It was very obvious they were on drugs. We Not only felt violated...Read More

Features

Service options

check icon Outdoor seating
check icon Delivery
check icon Takeout
check icon Dine-in

Popular for

check icon Lunch
check icon Dinner
check icon Solo dining

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Offerings

check icon Comfort food
check icon Healthy options
check icon Late-night food
check icon Quick bite
check icon Vegetarian options

Dining options

check icon Lunch
check icon Dinner
check icon Catering
check icon Counter service
check icon Seating

Amenities

check icon Restroom

Atmosphere

check icon Casual
check icon Trendy

Crowd

check icon College students
check icon Family-friendly
check icon Groups
check icon Tourists

Planning

Accepts reservations

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Children

check icon Good for kids
check icon High chairs
check icon Kids' menu

Parking

check icon Parking