My visit to Mikunis Folsom was a disaster. My family and I went there to celebrate my oldest daughter's birthday. I arrived first and ordered a drink from the bar. That should have been a warning sign. The drink was missing the ring of salt,...
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My visit to Mikunis Folsom was a disaster. My family and I went there to celebrate my oldest daughter's birthday. I arrived first and ordered a drink from the bar. That should have been a warning sign. The drink was missing the ring of salt, was watery, and did not taste anything like any drink, no alcohol, no taste. I paid for my drink and joined my family, and we were ready to order after a few minutes. The table in front of us was seated after we ordered. We ordered simple dishes, which included sushi, and my husband decided to order an alcoholic drink even though I told him mine was terrible. His drink came back and did not include the bitters, and he had to ask for them. My husband’s food came first, and the birthday girls and I took forever, so I asked the waiter. He came back, saying it will be a few minutes. The table in front of us had received their meals even though they arrived later than we did, and it was the same waiter. Our food eventually arrived, but by then, my husband and a younger kid had finished their meal. We complained to the waiter and mentioned that we were there to celebrate a birthday and they “apologized “ about the food taking hours. Eventually, the manager came, and we shared our complaints and said that this was supposed to be a birthday celebration, but the birthday girl couldn’t even get her food, and the service and drinks weren’t good. He returned with another apology, the bill, and a 25 gift card, trying to improve this. They didn’t bother to ask my daughter if she wanted a special treat for her birthday. I am unsure if they give a special treat or sing for you, but now I know they don’t since they didn’t do it for her. This experience has been one of the worst experiences while dining out, and the fact that we went there to celebrate a child’s birthday makes it worse. I hate to bring my ethnicity into this, but I know this wouldn’t have happened to others. My husband naively thought they wanted to make this better and took the 25 gift card, but I wanted to leave it since it was an insult to me and my family. All I have to say is that Mikuni can do better so other minorities that decide to patronize your business can get the same respect as others. There is a vibe I felt with my treatment, and I know it well, so as for me and my family, we will not be coming back.Parking: Parking can be difficult when they are busy.