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McDonald's in Staten Island

Name: McDonald's in Staten Island
Address: 501 Bay St, Staten Island, New York, M5G 1P5, US
Price range: $
Rating: 3.3

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3.3 (1921)

Breakfast Restaurants Coffee Shops Fast Food Restaurants Hamburger Restaurants Restaurants Sandwich Shops

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About

McDonald's, the iconic Breakfast restaurant, Coffee shop, and Fast food restaurant, is conveniently located at 501 Bay St, Staten Island, NY 10304. As a popular Restaurant and Sandwich shop, we offer a wide range of mouth-watering menu items that cater to all tastes and preferences. From classic Hamburger favorites to fresh breakfast options, our menu is designed to satisfy your cravings. At McDonald's, we're committed to providing exceptional customer service, ensuring that every visit is a memorable one. Our friendly staff, convenient location, and welcoming atmosphere make us the perfect spot for a quick bite or a relaxing meal with family and friends. Whether you're in the mood for a Coffee and pastry or a satisfying Fast food meal, we've got you covered. Visit us today and experience the McDonald's difference!

McDonald's Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.3

(1921 Reviews)

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Tiffany Middleton -Google user

a year ago

Never ordering from here ever again I will be going into the establishment and asking for a manager who ever did my Uber eats order need to be fried for doing what they want not what I ordered lazy workers Service Delivery Meal type Breakfast Price per person $20–30 Recommended dishes

Anthony Wortman -Google user

a year ago

There has been a complete renovation to the staff and décor. the rear has cubicle style privacy booths that are comfortable with special seats that conforms to your body in the front of the seat. And the foot rest across from you are useful. You...Read More

Audra Mack -Google user

5 months ago

***Update*** Apparently they are either under new management or their new GM decided to care more. I went in to order A DRINK ONLY. There was an elderly gentleman paying so I waited behind him a few minutes. Once he was done, the cashier proceeded to walk away from the register. I assumed she was going to check on an order or something and waited. After about 5 minutes I went to the kiosk to place my order since they were available. For some reason it wasn’t accepting cards and prompted me to pay at the counter. I then went back to the counter and the same cashier made eye contact with me, but proceeded to talk to other workers. A young man came and I asked him could I pay for the drink and he told the cashier something in Spanish and she said 1 minute. I waited another 10 minutes and then started to yell can someone please come and take my money because I been waiting here for over 15 minutes just to order and pay for ONLY A DRINK. A manager ( who just came back behind the counter I’m assuming off break because she was drinking from a cup) and she proceeded to put her finger up and tell me just wait one minute. Yes at this point I flipped because why did THREE employees tell me to wait for a DRINK when they weren’t busy. I could clearly see behind the counter and when I asked for a manager she rudely came and took my money FINALLY and said I am a manager. I then asked ok so who is the GM here. She glanced back at yet another manager who was making sandwiches and also KNOWS ME and speaks to me often and she looked away so the girl refused to answer. I would not advise anyone to go here because this is the SECOND review I had to put up and I will just leave the first picture from the first review present. Note to add: I NEVER heard back from anyone regarding my first review even though I did one here as well as on the website but I guess this McDonald’s really doesn’t take customer complaints serious. Sure didn’t improve their employees by letting go of a lot of good employees for the crew they have now! Service Take out Meal type Lunch Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1

Nahh Whatt -Google user

5 months ago

Workers here deserve a raise! Always go above and beyond. They also follow directions very well. Food: 5 Service: 5 Atmosphere: 5

Julie Dazzle -Google user

2 months ago

Staff does not pay attention to detail ordered four large fries with extra sweet-and-sour sauces. Included them in my order and was OK with being charged for them yet, Received zero sauces. Staff was not helpful, very forgetful and seemed to be in a rush...Read More

Joseph Silva -Google user

2 months ago

People are not friendly, staff should know how catch up retain the custome.service very good.some staff no smile on their face.all their personal problem ask them to keep it at house.two white big made officers and Bangladeshi employee very good. Service Dine in Meal type Lunch Price per person $1–10 Food: 5 Service:...Read More

George Jensen -Google user

3 months ago

I don't understand how places do drive thru nowadays. They ask me to pull up because they're waiting on hash browns, fine. It's 2 hash browns. 10 minutes later I'm still waiting, in clear sight of the drive thru operator. I saw a few cars...Read More

Kai Li -Google user

3 months ago

Placed a mobile order around 12AM and tried to pick it up from drive through, waited 20 min, noone is inside working, tried knocking on the windows, no response, like 5 other cars behind me having the same issue. Drove around to confirm noone is...Read More

ALEX SOTO -Google user

2 months ago

The employee here like standing around and chatting and don’t like taking orders. They will give you an attitude and dirty looks if request an order! Food: 2 Service: 1 Atmosphere: 1

Siren -Google user

5 months ago

On the good side. The manager (The Big spanish guy, I don't know his name) has such a great relationship with his staff. It's like he's their uncle. Everyone is smiling and there is no nastiness in the atmosphere. Everyone knows what it's like to...Read More

Features

Service options

Curbside pickup

No-contact delivery

Delivery

Drive-through

Takeout

Dine-in

Highlights

Great coffee

Popular for

Breakfast

Lunch

Dinner

Solo dining

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Offerings

Coffee

Late-night food

Quick bite

Dining options

Breakfast

Lunch

Dinner

Counter service

Dessert

Seating

Amenities

Restroom

Atmosphere

Casual

Crowd

Groups

Payments

Debit cards

NFC mobile payments

Credit cards

Children

Good for kids

High chairs

Kids' menu

Parking

Free parking lot

Parking

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McDonald's in Staten Island

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McDonald's Review Summary