I can't believe this. I was just at this restaurant, I was in drive thru and I feel as if the staff here are incapable of doing their job. I wanted a sweet tea and got a severely watered down coke product that was carbonated,...
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I can't believe this. I was just at this restaurant, I was in drive thru and I feel as if the staff here are incapable of doing their job. I wanted a sweet tea and got a severely watered down coke product that was carbonated, my friend had gotten a coke and it stated overall disgusting, and so did one other drink another mutual of mine had gotten. This was horrendous, and I hope the people that made those drinks, or that have even managed to ruin a sweet tea taste what they've made and feel the same amount of disappointment and dissatisfaction that I felt the second I put that vile liquid into my mouth. Shockingly enough, this isn't even the first time they managed to ruin the drink I've gotten. I'm firm on a sweet tea, and half of the time it's an UNsweet tea. If the behind the counter staff are unable to read then why bother putting them someheete they must edit orders? If they can't manage to make a sweet tea, then what allergies can they manage to also put at risk? And it might seem shocking as to why I keep returning back, why would I after they've managed to ruin half of the experience and leave me feeling hopeless and disappointed more times then not? Id tell you why. Im not driving the 15 minutes outwards to another McDonald's for a f***ing sweet tea thats 2 dollars. Thats why. And there isnt anything else as glorious as when they properly make it correct, when it hated as it should and they leave me satisfied and happy with even showing up. I have low expectations anytime I pull into their drive thru, asking for my sweet tea and playing the two dollars I need to pay for a few minutes of pure bliss. Only to taste UNsweet tea, or in this situation a watered down soda beverage. It pains me the second I taste the difference from what should be made, and barley following a simple request of what your job should be done by, more then once, twice, three times and more is atrocious. Yet, I will continue to return. And hold my tongue and go back inside saying that my drink was unsavory and not made correctly. Out of this whole ordeal, the best part about it is I can say that the lovely employee Jess has been amazing and always has had peak customer service. She has always been sympathetic and caring when something would happen where my order would be wrong. She made it feel like water under the bridge and with her being there I know my issue can be efficiently fixed and quickly as well. I hope she finds peace and content with her life, she makes all the difference in the bar for customer service and I hope she always managed to find the good in bad situations. :).
Service
Take out
Price per person
$1–10
Food: 1
Service: 5
Atmosphere: 2