My name is Liu, and I am a visitor from China. I recently had a truly unforgettable experience at your Woodbridge, NJ location (330 US‑9, Woodbridge, NJ 07095).
During my trip, I accidentally left my phone at your restaurant. I only realized it after I had...
Read MoreMy name is Liu, and I am a visitor from China. I recently had a truly unforgettable experience at your Woodbridge, NJ location (330 US‑9, Woodbridge, NJ 07095).
During my trip, I accidentally left my phone at your restaurant. I only realized it after I had already driven all the way to New York. As a foreign visitor unfamiliar with the area, this was extremely stressful — I rely heavily on my phone for navigation, communication, and travel planning.
When I activated Lost Mode on my phone, Roberto S from your team contacted me almost immediately — despite it being well past midnight. I’m not sure whether the restaurant was still open at the time, but Roberto made sure the phone was safely kept and personally returned it to me that same night.
At that point, I didn’t even remember my U.S. phone number, but Roberto still managed to get in touch with me. I was incredibly relieved and grateful. Without that help, I honestly don’t know how I would have continued the rest of my journey.
Please extend my heartfelt thanks to Roberto S for such responsible, compassionate, and thoughtful actions. Roberto is a credit to your team and truly reflects the best of McDonald’s values and service.
Sincerely,
Liu
Visitor from China
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