The order taker was professional yet personable. I explained to her that on my previous visit ,I ordered a sausage, egg, cheese, McGriddle just to get home and discover that the sausage was left off of my McGriddle.
It was not...
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The order taker was professional yet personable. I explained to her that on my previous visit ,I ordered a sausage, egg, cheese, McGriddle just to get home and discover that the sausage was left off of my McGriddle.
It was not feasible for me to return to the restaurant, resulting in the fact that I paid for food that I did not receive.
Today, I went back to McDonald's , ordered the same food, and explained my last experience to the staff member who collected the money for my order.
She advised that I should have returned and gotten my order corrected. She also advised that I check my order before I drive off because it's expensive and I should get what I pay for.
I appreciate the interaction that we shared as well as her concern..I believe she is an asset to and for your company.
I visited store # 12210 @ 9:07AM, today, June 6, 2023, drive through...order #74
Thank you.