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About

McDonald's is a breakfast restaurant in Richmond, VA.

McDonald's Review Summary

The summary was generated by AI, based on reviews.

This McDonald's location serves up classic breakfast favorites like the Egg McMuffin and Sausage McGriddles. While some customers have reported inconsistent food quality, many appreciate the convenient location and quick service.

Review Rating Chart

Yelp: 3.5/5

Google Reviews: 3.7/5

TripAdvisor: 3.5/5

Facebook: 4.1/5

Zomato: 3.8/5

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Reviews & Ratings

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2.9
(2577 Reviews)
5
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1
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Payton Price
Payton Price -Google user
10 months ago
Great customer service experience 👍🏾
Take outDinner$1–10Atmosphere: 5Plenty of parkingFree parking lotHandicapped parking available. ♿️Wheelchair accessible entrance.
Sean Butler
Sean Butler -Google user
4 months ago
Honestly, the most wonderful mcdonald's establishment I have ever had the pleasure of setting foot within. For starters, some light jazz greeted me as I, a hungry citizen of Richmond, entered the door (clean). I placed my order on the self serve kiosk, the first...Read More
Take outDinner$10–20Atmosphere: 5World Famous Fries
Tod Ramey
Tod Ramey -Google user
5 months ago
It's just in a kind of a dingy location to begin with so part of it overall feeling of it just because of that but got through the drive through quick. Food was exactly the same as every other McDonald's which is good and what...Read More
Take outLunch$10–20Atmosphere: 2World Famous Fries
George Altes
George Altes -Google user
3 months ago
The manager, Leon always goes above and beyond expected of him, and creates an enjoyable and violence for me every time I come here. Very accommodating. This is a class A gentleman. Thank you McDonald's for such a great employee.
Atmosphere: 5
Valerie Truong
Valerie Truong -Google user
2 months ago
Ordered breakfast ahead in the app and got everything promptly through the drive thru. Employees were nice and kept the line moving. Parking lot and drive thru layout is kind of funky though.
Take outBreakfast$1–10Service: 5
w a
w a -Google user
a month ago
Typical and extraordinary as usual atmosphere and mac's. Coffee was also good
Dine inAtmosphere: 5
Raul Gutierrez
Raul Gutierrez -Google user
2 months ago
Drive thru was quick, accurate and the cashier was friendly
Take outDinner$10–20Atmosphere: 5
Deon Bates
Deon Bates -Google user
8 months ago
First of all they have 0 customers services 😒 they be rude and don't mind being nasty rude!! I will never buy anything from this location ever again I don't care if iam starving!! The first experience was they sold me a recooked chicken...Read More
Take outAtmosphere: 2
B. Dean
B. Dean -Google user
a month ago
Can't go wrong with McDonald's. This particular location isn't in the best part of town but what isn't in Richmond.
Take outLunch$10–20Atmosphere: 3
Tracey Greene
Tracey Greene -Google user
10 months ago
Okay so I went to this place and I was about to go through the drive-thru and then they said the drive through was closed. Then after I parked and went inside the guy was waiting on somebody at the drive-thru. This needless to say...Read More
Atmosphere: 5
Kevin A
Kevin A -Google user
a month ago
First wk of apr 2024 I did go..they change [how u order] Did NOT GO IN MCD ;) Not to far from MAIN STREET STATION [AMTRAK] I MENT TO PUT IN MY LAST POST..long b4 mc d took A FAST FOID SPOT..I HOPE every one know ...you are...Read More
Kevin Davis
Kevin Davis -Google user
a year ago
service better this time, they have upped their mindless tv game, but [and i did not think this could be possible] their annoying background jazz has gotten even more annoying. yikes! a good strategy tho i guess, to prevent loitering ....Read More
Dine inDinner$1–10Atmosphere: 4
Sarah C
Sarah C -Google user
5 years ago
I always have a good experience here. Everyone is always friendly. Sometimes the ice cream machine doesn’t work but that’s not their fault. Whether it’s 2AM or 5PM this McDonald’s and their pleasant staff is always there for me.
Matthew Trimas
Matthew Trimas -Google user
a year ago
Maybe we got lucky going at 6am but everyone was really nice and helped us fix a mobile order that messed up. Very nice
Take outBreakfast$1–10Atmosphere: 5
Ms. Geneva Edwards
Ms. Geneva Edwards -Google user
4 years ago
as a door dasher, my review of McDonald's is the customer service was great. I think I like the fact that I can go to the head of the line and not wait as long anyway, the order was correct, the food was hot and...Read More
Allen Tucker
Allen Tucker -Google user
6 years ago
Fast and friendly service... Very accommodating staff. Food is always hot and fresh and the milk shakes are not runny or 1/2 melted like in their consistency. One of my personal favorites.
Jordin Cotman
Jordin Cotman -Google user
3 years ago
The customer service was great…Shout out to the awesome men at both windows…KEEP SHINING!!! Love to see Black men taking on the customer service sector of employment…It’s a great asset for years to come ❤️❤️ 1130am September 13, 2021
Mr H.
Mr H. -Google user
6 years ago
That young lady at the drive through during the day is always smiling and so nice. She is so awesome! Don't know her name but we need more beautiful personalities like her in the world.
Charmaygne Simmons
Charmaygne Simmons -Google user
4 years ago
Food was good! The young lady taking orders was very professional and courteous....Line was slow... Perhaps because it lunch time at 2:45pm?
Mary Harvey
Mary Harvey -Google user
2 years ago
Drive thru cashier were not friendly, didn't greet us or even say thank you. Too busy talking to other associates behind her.
Atmosphere: 1

Features

Service options

check icon Curbside pickup
check icon No-contact delivery
check icon Delivery
check icon Drive-through
check icon Takeout
check icon Dine-in

Highlights

check icon Great coffee

Popular for

check icon Breakfast
check icon Lunch
check icon Dinner
check icon Solo dining

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Offerings

check icon Coffee
check icon Late-night food
check icon Quick bite
check icon Vegetarian options

Dining options

check icon Breakfast
check icon Lunch
check icon Dinner
check icon Counter service
check icon Dessert
check icon Seating

Amenities

check icon Restroom

Atmosphere

check icon Casual

Crowd

check icon Groups

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Children

check icon Good for kids
check icon High chairs
check icon Kids' menu

Parking

check icon Free parking lot
check icon Parking