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McDonald's is a breakfast restaurant in Franklin, VA.

McDonald's Review Summary

The summary is generated by AI, based on reviews.

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3
(1248 Reviews)
5
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1
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Chanel P
Chanel P -Google user
6 days ago
They move a little slow sometimes but the food is always fresh and good, the fries are never soggy or greasy. Keep up the good work.
Atmosphere: 4
Andrea Crisp
Andrea Crisp -Google user
8 months ago
We used the drive-through to order our lunch. The food was hot, and the service was quick. When we realized we were missing part of our order, they fixed the mistake quickly.
Take outLunch$1–10Atmosphere: 5
timothy williams
timothy williams -Google user
a month ago
Great food, friendly staff, good location.
Dine inDinner$100+Atmosphere: 52 people, Suitable for all group sizes
Holly Brock
Holly Brock -Google user
5 months ago
All i got this trip was a mocha frappe, its my favourite. This one was superawesome!
Take outOther$1–10Atmosphere: 5
Daniel Borland
Daniel Borland -Google user
a year ago
I ordered on the app for table service. Within about two minutes someone brought us our drink cups. Our food arrived at our table about ten minutes after I ordered. Friendly service.
Dine inLunch$1–10Atmosphere: 5Chicken Mcnuggets
Mike
Mike -Google user
7 months ago
Honestly the best food I've had from McDonald's in years. Everything was hot
Service: 5
Jei Cynth
Jei Cynth -Google user
Edited 4 years ago
Consistent as typical for my experiences. Usually only order up to 5 items max and have never been disappointed at this location. Better fries than the local Wendy's because they don't make sure they are crisp. Have never had anything that tasted too old.
Suzanne Bird
Suzanne Bird -Google user
4 years ago
Yesterday morning about 0900-0930 I received the best service I have ever had here in Franklin. The drive thru went quickly, operator and servers gave excellent service! Food was fresh and hot!! Thank you for great service! I'm a hospital worker who had the day...Read More
J.Scott Beavers
J.Scott Beavers -Google user
6 months ago
Love t he drive thru ladies and food here.
Atmosphere: 5
Jenice Coffey
Jenice Coffey -Google user
2 years ago
⭐️Fast and⭐️ fresh. I was expecting a wait but they ⭐️move orders really well. ⭐️Even the manager came to the window and⭐️ confirmed our special burger request. YES Mikki D... THIS is all we want when ordering to eat. 👍👍👍👍👍
Atmosphere: 5
Shane Mann
Shane Mann -Google user
2 years ago
Hit the drive thru while on a trip. Service was quick and staff was polite. Order was correct and food was hot.
Take outDinner$1–10Service: 5World Famous Fries
Patricia Harmon
Patricia Harmon -Google user
2 years ago
Food has been good more times than not & the atmosphere is always pleasant at this particular restaurant!! Thanks to everyone here for always making sure my family & I leave with a smile on our faces! 😁
Dine inLunch$10–20Atmosphere: 5Double Bacon Cheese Burger, World Famous Fries
David Shreve
David Shreve -Google user
Edited 3 years ago
Clean, well managed, Update Nov 21st Wow thank you for your awesome service. There was a mix up as to number of sandwiches....no problem, done. Just excellent customer service. Well done!
Jim Brenner
Jim Brenner -Google user
7 years ago
The new Bacon Smokehouse Burger is the best out of McDonald's ever right down to the special sauce and the brioche bun. But it's made to order so it won't make it to window two as fast as you will. Don't worry, they will...Read More
Jordan Knowz
Jordan Knowz -Google user
2 months ago
Awesome customer service!
Atmosphere: 5
daa goaat
daa goaat -Google user
a year ago
the customer service was great and the worker ramier most def need a raise everytime im here he is here working very hard
Dine inDinner$30–50Atmosphere: 5Big Mac, Chicken Mcnuggets, Chocolate Chip Cookie, World Famous Fries, Double Bacon Cheese Burger
Judy Mcneal
Judy Mcneal -Google user
4 years ago
This place has came a long ways from what it was 2 years ago. Nasty and unfriendly. But NOW they have a very polite group working there and so clean. Very friendly. I would definitely recommend this McDonald's.
Rhonda Saatman
Rhonda Saatman -Google user
2 years ago
We had left a phone in the bathroom. They had our phone and fresh hot fries when we arrived back 2 hours later, right at closing!
Take outOther$10–20Atmosphere: 5
Hannah Ripchick
Hannah Ripchick -Google user
a year ago
Very friendly customer service. My order was ready very quickly as well.
Take outBreakfast$1–10Atmosphere: 5Plenty of parkingFree parking lot
Billy Davis
Billy Davis -Google user
4 years ago
Im a truck driver been on the road all day ended up in franklin va ..lobby was closed at McDonald's so i called and asked ifnthere was any way possible i could place an order and pick it up.. morgan said absolutely took my order...Read More
crittrkpr
crittrkpr -Google user
2 years ago
I wanted the Halloween bucket, you have to order on the app. The cashier helped me with the app. Really nice people working there. TY
Elouise Townsend
Elouise Townsend -Google user
6 years ago
On my way back home at 5am and stopped in McDonald's to get some coffee. I took notice to the manager of this one. He was very professional. He didnt skip a beat while running his location. The courtesy that he had for...Read More
kathryn Williams
kathryn Williams -Google user
5 years ago
I'm vegan but stop for the other people in my car love the new upgrades they didn't get her order right had to go in and change it the 5 star's are only for the upgrades
Lillian Porter
Lillian Porter -Google user
Edited 7 years ago
I always buy the tea and the mcchicken fixed my way, and I got to have my strawberry cream pies, McDonald's just started selling BBQ chicken tenders, not too spicy and they are good
Ernest Beath
Ernest Beath -Google user
3 years ago
Stopped there for breakfast on the way back from Fla today...the best McDonald's I have ever visited...staff was friendly and very efficient...food was quickly delivered and was excellent.... will visit again indeed!!
Donna Ingle
Donna Ingle -Google user
a year ago
They still had their drinks machines where you could get it yourself which was wonderful.
Scott Lunsford (Pop Pop)
Scott Lunsford (Pop Pop) -Google user
3 years ago
Like every where the are short staffed. But the individuals I felt with were very pleasant and smiling. Order was correct too.
Kim Lyles
Kim Lyles -Google user
2 years ago
I always get a senior coffee and I always see how they do with such an order. Very excellent service
The Guide
The Guide -Google user
a year ago
One of the best I've been to in a long time fast and fresh
Take …
Nytue King
Nytue King -Google user
3 years ago
Person taking my order could have been an auctioneer... was talking so fast...however service was fast also and my order was right.

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon Drive-through
check icon Takeout
check icon Dine-in

Highlights

check icon Great coffee

Popular for

check icon Breakfast
check icon Lunch
check icon Dinner
check icon Solo dining

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Offerings

check icon Coffee
check icon Late-night food
check icon Quick bite

Dining options

check icon Breakfast
check icon Lunch
check icon Dinner
check icon Counter service
check icon Dessert
check icon Seating

Amenities

check icon Restroom

Atmosphere

check icon Casual

Crowd

check icon Groups

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Children

check icon Good for kids
check icon Good for kids birthday
check icon High chairs
check icon Kids' menu

Parking

check icon Free parking lot
check icon Parking