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Reviews (770) 459-2128 Call Direction Website Photos About
Restaurants Breakfast restaurants Georgia Villa Rica McDonald's
McDonald's in Villa Rica

McDonald's in Villa Rica

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3.1 (2257)
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Restaurants Breakfast restaurants Georgia Villa Rica McDonald's
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McDonald's

116 Carrollton Villa Rica Hwy, Villa Rica, GA 30180

 https://www.mcdonalds.com/us/en-us/location/GA/VILLA-RICA/116-CARROLLTON-VILLA-RICA-HWY/11247.html?cid=RF:YXT:GMB::Clicks
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About

McDonald's is a breakfast restaurant in Villa Rica, GA.

McDonald's Review Summary

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Reviews & Ratings

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3.1
(2257 Reviews)
5
4
3
2
1
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Jewel M
Jewel M -Google user
5 months ago
The order taker rung my food up wrong. I was supposed to have 3 of the 2 for $3.89. I was supposed to get 3 double cheeseburgers & 3 small fries. I got 3 double cheeserburgers only. He rung it up however he wanted to...Read More
Food: 1/5Service: 1/5Atmosphere: 1/5
Manda Jacobs
Manda Jacobs -Google user
3 years ago
Just ate here for the first time a few days ago. I gotta day the order taker with big dreads has the best customer service and great attitude. Everyone was super friendly. We ordered our usual double cheese burger with no mustard extra onions. Now...Read More
Mickey
Mickey -Google user
5 years ago
This McDonald's is slow as erosion. Food was nice and fresh, however I waited 20 minutes to get it. Also I was the last order taken in the lobby right before they locked the doors. For some reason they turned off all the parking lot...Read More
Jero Johns
Jero Johns -Google user
a month ago
This has got to be one of, if not the worst locations in Georgia. They never answer the phone when calling in. I had family in town & we all decided to go eat at McDonalds in Villa Rica. The staff started cursing each other...Read More
Food: 2/5Service: 1/5Atmosphere: 1/5
Tony Carroll
Tony Carroll -Google user
2 years ago
No Review Text
Jeffrey Hales
Jeffrey Hales -Google user
4 months ago
The sign on the door says they open at 5am Mon-Fri. It is 5:52am Friday morning and both doors are locked. The drive-thru is open, but I drove here to use the restroom, to drain my bladder before I order breakfast. This has become an...Read More
Food: 1/5Service: 1/5Atmosphere: 1/5
Josh Browning
Josh Browning -Google user
a month ago
Waited 15 mins in lobby before I walked out .. don’t worry I’ll be back to hold up your drive through while you fix my order I’m going to make sure it takes 15 minutesDietary restrictions: Don’t go if your hungry .. you’ll be waitingKid-friendliness:...Read More
Aisha J. Robinson
Aisha J. Robinson -Google user
8 months ago
The management and staff at this location are all unprofessional! The manager is absolutely rude and needs to be trained on Customer Service. The young male workers walk around with their pants hanging off their butts and the young female workers are loud...Read More
Food: 1/5Service: 1/5Atmosphere: 1/5
Remington Diedrich
Remington Diedrich -Google user
10 months ago
I will sometimes head here to get dinner and there is definitely some work to be done. I have NEVER had an experience with all of my food being either fresh and/or my order not being messed up. The atmosphere is pretty sad with limited...Read More
Food: 1/5Service: 3/5Atmosphere: 1/5Recommended dishes World Famous Fries Parking space Plenty of parking Parking options Free parking lot
Brad Kilpatrick
Brad Kilpatrick -Google user
8 months ago
As with most McDonald’s restaurants, service was terrible. We were traveling and stopped here for breakfast, on the morning of 4-11-24. Customer service was nonexistent from the girl working the counter. She was too busy texting on her phone to say a...Read More
Service: 1/5
Shaun Ivy
Shaun Ivy -Google user
a year ago
This was by far my worse experience at a McDonalds. The manager (Cindy I think, older woman) was disturbingly rude. Not just to us. The customer in front of us said he had been waiting for 35 minutes. He got his order and...Read More
Food: 3/5Service: 1/5Atmosphere: 1/5
Keith S.
Keith S. -Google user
10 months ago
The absolute worst McDonald's ever! So you want $15.00 a hour pay, well spell (15) please.. because you sure can't get the order right when the order was given in person and not at the drive thru, then questioned the order given. Oh...Read More
Food: 1/5Service: 1/5Atmosphere: 1/5
Heather Amman
Heather Amman -Google user
a year ago
If you want your order to be incorrect every time-regardless of what method you use to order it- then this is the location you need to come to!! In the 20+ years that I have lived in Villa Rica, this location has NEVER gotten my...Read More
Food: 1/5Service: 1/5Atmosphere: 1/5
autum parker
autum parker -Google user
a year ago
The unbelievable wait times, the attitudes, the not actually doing our job is all the place knows how to do. Whoever is running this McDonald’s (at least towards the evening) should be FIRED. I get people have bad nights but I’m out there almost...Read More
Service: 1/5Atmosphere: 1/5
Laverne Richardson
Laverne Richardson -Google user
a year ago
One of the worse McDonald's around. There's too many kids that work at this location (the Manager included)who doesn't care about nothing but a pay check. I went through drive thru (Big mistake) ordered a double cheeseburger with no pickles or ketchup and...Read More
Shayla Galvao
Shayla Galvao -Google user
a year ago
I went through the drive thru yesterday and ordered three cookie totes. I didn't get a price after I ordered, nor did I get the price before my card was scanned. When I did get the receipt, I saw that I...Read More
Food: 4/5Service: 2/5
Stephanie Forsyth
Stephanie Forsyth -Google user
a year ago
Not that corporate cares, but writing for the customers. This place is disgusting. Employees don’t say a word to not one customer. Front counter girl didn’t even call the order out… instead she just held the bag up as if we knew what was inside...Read More
Food: 1/5Service: 1/5Atmosphere: 1/5
Warren Jones
Warren Jones -Google user
2 years ago
I come to this location practically every morning for my 5 year old son. The service I receive at this establishment is horrible. It is appealing to witness such disrespect and poor customer's skill from a particular employee. Every interaction i have...Read More
Angela Hartley
Angela Hartley -Google user
a year ago
Myself and several other cars, front and behind me,sat at this location waiting in line sat night for over one hour and a half. Finally after making it to 2 nd window for my food. IT WASN'T READY!! 20 mins later the gentleman handed...Read More
Food: 1/5Service: 1/5Atmosphere: 1/5
Branden Slay
Branden Slay -Google user
a year ago
This location is pure trash. They can’t even manage to make the items that are on their own menu. Ordered a quarter pounder deluxe and got a bun with meat and sauces. Deluxe is supposed to come with lettuce and tomato. Let’s not forget...Read More
DS Martinez
DS Martinez -Google user
2 years ago
I live near this location and on several occasions have tried to stop by for a quick meal . Every occasion has been PISS POOR. I don't like making a big deal so I don't complain I just leave . But this particular occasion...Read More
Thomas Jenkins
Thomas Jenkins -Google user
a year ago
Wow, worse experience I ever had at McDonald’s. Checkout lady was on something, no emotion and like a zombie. Would just one task come out hold up food then walk away with several others waiting for sugar, cups, or fix to the food they failed...Read More
Kylie Hester
Kylie Hester -Google user
2 years ago
I keep coming back to this McDonald’s to give the benefit of the doubt and every single time, it has been a sorry experience. Employees are rude, no hospitality— massive attitude problem. I know how it is dealing w/ the general public so I smile...Read More
Lori Goins
Lori Goins -Google user
11 months ago
I ordered a medium cry, a plain quarter pounder, a 10-piece nugget, and a medium sprite. I had to tell the girl at the window the correct order three times and when my food was ready, it was an extra medium fry added to my...Read More
Craig Brown
Craig Brown -Google user
a year ago
Went through drive thru for simple order, 2 sandwiches w/no onions. Window lady is friendly and offers to make it a deal for cheaper. Apparently that got rid of the onion request. No problem, understandable, I’ll go inside and have them switch it out. Counter...Read More
Nikki McCard
Nikki McCard -Google user
3 months ago
I go through the drive-thru for a reason on Sunday morning. My order was wrong so I had to go in. The manager was very rude to the young lady working the front area, as was the lady making the food. I understand the mornings...Read More
Food: 3/5Service: 1/5Atmosphere: 1/5
Melissa Bell
Melissa Bell -Google user
3 months ago
We went in there to get lunch from being out of state, they have no body to take your order and my husband does not do the kiosk. He told them he would rather order from a person and they wouldn’t take our order....Read More
Service: 1/5
Eureeka Carr
Eureeka Carr -Google user
a year ago
I did not like the night manager attitude or the back drive through person attitude. Before I left the manager ask me what did I have I was telling her, she didn’t hear my whole order she say ok after one thing come out my...Read More
De’Markus Loman
De’Markus Loman -Google user
a year ago
I was denied service !! This McDonald’s was closed on the inside at 9:00am and since i had a semi truck i couldn’t go through the drive thru so i walked up to the window to make a order and was told i could not...Read More
Food: 1/5Service: 1/5Atmosphere: 1/5
Cheyenne Taylor
Cheyenne Taylor -Google user
a year ago
The young man at the drive thru was super nice BUT my whole family got food poisoning after we left. My husband, dad, and mom all suffered stomach distress after eating here (two quarter pounder deluxes & chicken nuggets). The food wuality was poor but...Read More
Food: 1/5Service: 3/5
Veronica cobb
Veronica cobb -Google user
2 years ago
The lobby opens at 5 am - 10 pm on Sat and sun...I walked over from hotel about 8 upon arriving the lobby doors were still locked and when I tried to call several times no one answered. Finally an employee was taking break n...Read More
Myra Taylor
Myra Taylor -Google user
a year ago
They were sold out of orange juice at 9am. The hash browns were DRENCHED in oil. I will probably not patron this location again.*Update* tried to see if maybe I was just there on a bad day. I arrived at the location after placing a...Read More
Family Moments
Family Moments -Google user
2 years ago
Oh my word! We are from SC and come to see family in AL. I can always so that this place always has great food and you literally drive up and in seconds your food is ready, hot, and so good! Fries are my favorite...Read More
Gunner Harmon
Gunner Harmon -Google user
2 years ago
I went through the drive thru and ordered a chicken sandwich with a sweet tea. After paying I received my card back but no receipt nor was the receipt in the bag. My trusting nature got the better of me and I decided to trust...Read More
Josh Wheeler
Josh Wheeler -Google user
3 years ago
It was ok... 3 stars ain't bad. There is just room for improvement. Food could have been fresher. I got my food quickly though in the drive through so I know those folks were working fast. I will say that my food was not cold...Read More
Sarah O
Sarah O -Google user
2 years ago
The absolute worst mcdonalds I've ever been to. Do not come here after management has left which is between 3 and like 4. All there is during the rest of the evening is a bunch of teenager's. No good customer service, takes forever to get...Read More
Rose Money
Rose Money -Google user
3 years ago
I normally only give good reviews, but this was a horrible experience. Fries were so salty that clumps of salt fell out of our containers. Had to wait on the food in a parking spot but the nuggets were not even fresh. The tea...Read More
dustin Bradley
dustin Bradley -Google user
3 years ago
Very slow service. You can’t understand and effectively communicate with the staff due to the masks and big plastic barriers between you and the kitchen. The drink station wasn’t working, nor was anything stocked there. 4 out of 5 people in front...Read More
TheArtacunoXtreme
TheArtacunoXtreme -Google user
a year ago
Just got home from ordering and they had no receipt paper, no dr pepper, no chicken nuggets. Ordered 6 burgers and got home and 4 of the 6 didn't even have meat on them. Just pickles, mustard, ketchup, and bread. Absolutely ridiculous. It's somehow gotten...Read More
Food: 1/5Service: 1/5Atmosphere: 1/5
Mommabear
Mommabear -Google user
2 years ago
I wouldnt give any stars if I could!!!! Villa Rica McDonalds has to be THE worst service I ever had at a McDonalds and I thought Lee Road in Lithia Springs was bad. Mind you it was drive thru but it was awful. We waited...Read More
Perry McGraw
Perry McGraw -Google user
2 years ago
Mobile app wasn't working. I asked for the manager in hopes of getting it working. She was absolutely no help! Barely spoke English and was nearly impossible to underst. She acted clueless, uninterested in solving the issue with mobile ordering or with their kiosks that...Read More
Brandi S Camp
Brandi S Camp -Google user
2 years ago
Would not even give one star if I had that option! On our way to a baseball tournament and ended up waited over 30 mins to get 2 coffees!! We were late to the game of course 😡😡 during that time there seem...Read More
Alicia Farmer
Alicia Farmer -Google user
5 years ago
When to the drive thru. Customer service was very bad. Cashier at the pickup window was very rude on 2/16/19. Didn't speak. Her facial expression was not nice at all. I asked her a question & at first she didn't even answer. When she...Read More
Terry Chapman
Terry Chapman -Google user
4 years ago
Stopped by here the other day just for a quick bite and got the rudest person in all of customer service to take my order. And, after a ten minute wait, I found that my order was wrong. Then,finally, another ten minutes later, I got...Read More
Diana Gray
Diana Gray -Google user
a year ago
Went thru the drive thru this morning, all I really wanted was something mocha, I asked for a iced mocha, was told they didn't have it, asked for a mocha frappe, she then told me the entire mocha machine was down. ...Read More
Stephen Marshall
Stephen Marshall -Google user
3 years ago
I've eaten here a dozen times, kiosks are always down and the people behind the counter are usually less than helpful. The other day I took a big bite of my Quarter Pounder with cheese and it was RAW inside. Not rare...raw. Manager didn't do...Read More
Ashley Price
Ashley Price -Google user
3 years ago
Had a very bad experience here multiple times but gave them another chance because things do happen! I’ve spoke and texted with a manager for WEEKS about them charging me $22.00 for a $3.00 happy meal and has yet to refund me my money or...Read More
Kristin Gilbert
Kristin Gilbert -Google user
a year ago
We already know I'm not a big McDonald's fan. I only ever get the nuggets and fries from here. Tonight I ordered my usual. There was only 1 car in line ahead of us and ordering was not to bad. However, my fries were soggy...Read More
Food: 2/5Service: 2/5Atmosphere: 2/5Recommended dishes World Famous Fries Parking space Plenty of parking Parking options Free parking lot

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon Drive-through
check icon Takeout
check icon Dine-in

Highlights

check icon Great coffee

Popular for

check icon Breakfast
check icon Lunch
check icon Dinner
check icon Solo dining

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Offerings

check icon Coffee
check icon Late-night food
check icon Quick bite

Dining options

check icon Breakfast
check icon Lunch
check icon Dinner
check icon Counter service
check icon Dessert
check icon Seating

Amenities

check icon Restroom

Atmosphere

check icon Casual

Crowd

check icon Groups

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Children

check icon Good for kids
check icon Good for kids birthday
check icon High chairs
check icon Kids' menu
check icon Playground

Parking

check icon Free parking lot
check icon Parking

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(770) 459-2128
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McDonald's

116 Carrollton Villa Rica Hwy, Villa Rica, GA 30180

 https://www.mcdonalds.com/us/en-us/location/GA/VILLA-RICA/116-CARROLLTON-VILLA-RICA-HWY/11247.html?cid=RF:YXT:GMB::Clicks
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