First of all, I want to say that I understand the rules here, but I was waiting for friends to arrive for a table for six, and they ended up not showing up. I sat at the bar to order takeout food, planning to eat...
Read MoreFirst of all, I want to say that I understand the rules here, but I was waiting for friends to arrive for a table for six, and they ended up not showing up. I sat at the bar to order takeout food, planning to eat outside while I waited. However, the hostess and one server approached me and were very rude, repeatedly insisting that I couldn’t sit there. I explained, “I understand, but I just want to order food to take outside.” I emphasized that I would be sitting outside to eat while waiting, but they showed their displeasure and walked away.
As they passed by, they repeatedly said, “Rude, on purpose,” which my husband overheard. I then asked, “Do you have a problem with me?” The manager looked at me, denied it, and walked away. After that, she didn’t return around me and stopped looking at me, yet still exhibited unkind behavior.
My husband mentioned that this woman seemed to control everything and direct who should do what, leading me to believe she is likely the manager of the restaurant or in charge of this area. I want to stress the importance of improvement in this matter. I hope this message reaches the owner because if you are confident that your restaurant is good and the food is delicious—which it is; your food is indeed tasty and very clean—then it is essential to address the behavior of your staff. Such conduct towards customers, not just towards me, is unkind and unacceptable.
Service
Dine in
Meal type
Brunch
Price per person
$20–30
Food: 4
Service: 1
Atmosphere: 4
Recommended dishes
Crab Benedict
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