My husband and I went to Maple 53 Saturday morning for breakfast. There were several tables available and the waitress asked us to seat ourselves she would be with us shortly. As we sat waiting for menus we noticed the waitress literally running between the...
Read MoreMy husband and I went to Maple 53 Saturday morning for breakfast. There were several tables available and the waitress asked us to seat ourselves she would be with us shortly. As we sat waiting for menus we noticed the waitress literally running between the restaurant and the bar. It took some time to get menus, drinks, and to finally order. Our waitress apologized as she was the only waitress and they had one cook. The "manager" was sitting at the counter when we first arrived but then moved into the bar. We watched as our waitress tried to keep up with the constant stream of people coming in. I watched her make new pots of coffee only to have the manager come take them and bring empty pots back from the bar without starting fresh pots. Our waitress bussed tables, ran food to the bar and restaurant, ran the register, did what side work she could manage just to keep up with the needs of the establishment. As we waited for our food, which was an EXTREMELY long wait, I entered the bar on my way to the restroom. By this time there were only two customers at the bar with full drinks, dirty tables, and the manager sitting behind the bar drinking coffee. She made no attempt to address me, nor did she interact with the customers at the bar. Additionally she was of NO assistance to the cook or waitress. It took an hour and fifteen minutes to get our food. I realized that one of the issues with getting our food a little more timely was that the cook had to wash dishes just so she could plate food to be served. I don't know of any establishment that would have co workers sitting on their duff while others busted theirs, let alone a manager. The only reason I'm giving two stars is for the waitress and the cook. The food was average, I would eat there again but not if I see that manager is around.
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