I had the pleasure of visiting Lucky Bun today, and I must say the service was truly exceptional. Given the recent plane crash, I can’t help but admire the professionalism and compassion displayed by the staff during such a difficult time. My server, Carmel (I...
Read More
I had the pleasure of visiting Lucky Bun today, and I must say the service was truly exceptional. Given the recent plane crash, I can’t help but admire the professionalism and compassion displayed by the staff during such a difficult time. My server, Carmel (I hope I got the name right), was particularly warm and attentive. I could see that many passengers were visibly nervous and shaken, but the care and affection from the staff made a significant difference. It was a calming and reassuring experience that I’m grateful for.
This visit was a stark contrast to my experience a couple of weeks ago. During that previous stop, the service felt cold and inattentive, which left me disappointed. However, today’s experience more than made up for it, and I am happy I chose to visit again. Kudos to the team for stepping up and offering comfort to passengers when it’s needed most.