So I waited to sleep off the frustration, because had this been written last night, it would’ve been very mean.
I worked at this L&L when it first opened, for almost a year and a half, so I know and understand how frustrating it can be...
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So I waited to sleep off the frustration, because had this been written last night, it would’ve been very mean.
I worked at this L&L when it first opened, for almost a year and a half, so I know and understand how frustrating it can be when people come in towards the end of closing. Last night was really the last straw for me, I was calling to place a phone order starting around 8:30pm(they close at 9pm). For 10 minutes, while driving to the location, no one answered. When I got to the location and walked in, the young man who works the front told me that they were closed, at 8:40pm. I said, “Wow, that’s a little early!” He said it was because they were short staffed, they had 3 people there, visible. I ordered something next door also, so after getting back in my car closer to 9 to figure out what I was going to eat, it was only then that the same young man came out to bring in the signs and lock up the front doors.
Turning away people when you’re still open just because you “dont want” to, is a crazy business practice. And I wish I can say that this was the first time this has happened.