What could have been a dissatisfied customer went down as a slam dunk save at the last second. Was told at the drive thru last night that my order was going to be a 10 to 15 minute wait. Don't know what the issue was,...
Read MoreWhat could have been a dissatisfied customer went down as a slam dunk save at the last second. Was told at the drive thru last night that my order was going to be a 10 to 15 minute wait. Don't know what the issue was, but I was already there and had dealt with Krystal craving all afternoon. When I got to the window to pay, I asked for a complimentary drink, and got it. Then was asked to pull up to one of the parking spaces to have my order brought out. And I did. When the young lady brought out my order, she informed me that they had upsized my fry order and also included a fried pie because of my long wait. Folks....that's customer service. I'll be back.
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