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About

KFC, the iconic Chicken restaurant and Fast food restaurant, is located at 5240 Eastern Ave SE, Kentwood, MI 49508. As a leading establishment in the restaurants category, we pride ourselves on serving finger-lickin' good food that satisfies your cravings. Our menu boasts a wide range of mouth-watering options, from our signature Original Recipe chicken to sandwiches, bowls, and sides that are sure to please even the pickiest of eaters. Whether you're in the mood for a quick lunch or a satisfying dinner, KFC is the perfect destination. At KFC, we're committed to providing exceptional customer service, ensuring that every visit is a memorable one. Our friendly staff, comfortable dining area, and convenient location make us the ideal spot for families, friends, and individuals alike. So why wait? Come visit us today and indulge in the Chicken restaurant experience that has made KFC a household name. We can't wait to serve you!

KFC Review Summary

The summary was generated by AI, based on reviews.

KFC offers a satisfying fried chicken experience with crispy, flavorful pieces and a variety of sides. Many customers appreciate the quick service and friendly staff, although some mention occasional wait times during busy hours. The restaurant is clean and family-friendly, making it a popular choice for both dine-in and takeout. While most visitors enjoy the classic menu, a few have noted inconsistencies in food quality. Overall, it’s a reliable spot for a tasty chicken meal.

Review Rating Chart

Google: 3.7/5

Yelp: 2.5/5

Tripadvisor: 3.0/5

Facebook: 3.8/5

Restaurantji: 3.1/5

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Reviews & Ratings

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3.4
(641 Reviews)
5
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Paul Mendoza
Paul Mendoza -Google user
2 months ago
From the outside it does look new. I'm not sure if they out a fresh paint recently or just kept clean. As soon as you walk in you'll notice the the menu. You've been to a few KFC restaurants before the menu won't surprise you....Read More
Take outLunch$10–20Atmosphere: 5Quiet, easy to talkPlenty of parkingFree parking lot
Rob VanSuilichem
Rob VanSuilichem -Google user
3 weeks ago
Hats off to KFC for bringing back the Original Honey BBQ Fried Chicken from the 1990's! Today was day one of it's return and it was great! I grew up loving Kentucky Fried Chicken and their honey bbq was always my fave, so I had...Read More
Take outLunch$10–20Atmosphere: 5Quiet, easy to talk
Frederick Jost (Fred)
Frederick Jost (Fred) -Google user
7 months ago
Ordered to go. The woman taking the order was awesome. I asked her what would she suggest. So she suggested the personal bucket meal. I'm here to tell you, that she was not wrong. It was fantastic and at a great price. The only real drawback...Read More
Take outDinner$10–20Atmosphere: 4Plenty of parkingFree parking lot
Dennis (Uncle D)
Dennis (Uncle D) -Google user
5 months ago
I was so bummed when they got rid of the potato wedges, but they have the best fries anywhere people, they definitely stole the market on the fry scene, Thank you KFC
Take outDinner$20–30Atmosphere: 5No wait
andrea altamimi
andrea altamimi -Google user
a month ago
The lady running the drive thru is super! Fast, friendly, and accurate.
Take outLunch$30–50Service: 5Not sure
David Danielson
David Danielson -Google user
5 months ago
The food was good, some teenagers in there talking like kids do that are unsupervised but other words good
Dine inLunch$20–30Atmosphere: 3No wait
Richie Wietsma
Richie Wietsma -Google user
7 months ago
The service at this location is always amazing. The food is always one point. Thanks to the workers cause they are killing it. With being short sometimes in the fast food it can get stressful nut this team is awesome.
Dine inLunch$10–20Atmosphere: 5Gravy
David Maxey
David Maxey -Google user
9 months ago
Hope the owner sees this as I'm gonna write. I was semi undercover even though wearing top of the line material, I went into your kfc on eastern and 52nd. I asked if u had anything left over. They gave a biscuit and an old...Read More
Callie Milles
Callie Milles -Google user
8 months ago
The team was super happy greeted me with a smile. The food was like I cooked at home but what I thought was amazing was how fast they packed our meal. I just loved everything about it
$20–30Atmosphere: 5
Joe Brassell
Joe Brassell -Google user
a year ago
I went through the drive thru today and received very friendly and courteous service. The person who took my order was pleasant to talk to and was very friendly. I was told that there would be a wait on my order and that I could...Read More
Take outLunch$10–20Service: 5
Benjaminzuala
Benjaminzuala -Google user
5 months ago
The manager is really helpful. Placed the wrong order but helped me with the situation when I go back the next morning.
Jessica Speck
Jessica Speck -Google user
8 months ago
The store was extremely clean and my chicken came out hot and crispy! I will definitely eat there again!!!
Steven DeJong
Steven DeJong -Google user
a year ago
Always use the drive thru, I've never had a bad meal at KFC. Love the 3-4 piece dark meat only, original recipe. Absolutely delicious. I wish all restaurants could serve chicken as good as KFC!! NEVER, EVER burnt.
Ileisha Rhodes
Ileisha Rhodes -Google user
9 months ago
Absolutely love coming here always come to KFC. The food is reasonable and it’s good. You get a lot for your money and the staff is great.
Michael Wietsma
Michael Wietsma -Google user
7 months ago
Everything from the food to the service was Hot Great And Fast... Thanks to everyone that was involved
Luna Cisneros
Luna Cisneros -Google user
Edited a year ago
Last year I must of had a bad experience here because I left a one star but I just went back a few weeks ago because second chances are important. I had really good service and the welcoming lady at the window got me in...Read More
Gail Peevy
Gail Peevy -Google user
2 years ago
I absolutely love their chicken pot pie! Their a little pricey, but the food is so good that it's worth it. Their staff is friendly and my order is always correct. I've never had to go back to get something they forgot to put in.
Rebecca Wierenga
Rebecca Wierenga -Google user
3 years ago
Eastern and 52nd...630 dinner time.Maybe 5 cars in the drive thru. In and out in 10 minutes...food was HOT AND FRESH!!! The guy who took my order sounded like he needed a hug but was very nice and courteous! The lady who was at the...Read More
John Blomeling
John Blomeling -Google user
3 years ago
I just had to have a KFC dinner. I got the 2 breast package with mashed, gravy and coleslaw which also has a roll. Butter and honey were also present.I enjoyed and so will you. There is no indoor dining just drive-through and I...Read More
Lela Colligan
Lela Colligan -Google user
5 years ago
Generally using the drive thru the service is horrible and the staff is less than pleasant. I went to this KFC couple of weeks ago and got the best service and was attentive to me regardless of the line behind me. I believe...Read More

Features

Service options

check icon No-contact delivery
check icon Delivery
check icon Drive-through
check icon Takeout
check icon Dine-in

Highlights

check icon Fast service

Popular for

check icon Lunch
check icon Dinner
check icon Solo dining

Accessibility

check icon Wheelchair accessible elevator
check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Offerings

check icon Comfort food
check icon Quick bite
check icon Small plates

Dining options

check icon Lunch
check icon Dinner
check icon Catering
check icon Counter service
check icon Dessert
check icon Seating

Amenities

check icon Restroom
check icon Wi-Fi

Atmosphere

check icon Casual

Crowd

check icon Family-friendly
check icon Groups
check icon Tourists

Planning

Accepts reservations

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Children

check icon Good for kids
check icon High chairs
check icon Kids' menu